Can't Add Laptop with WinXP onto Domain!
I have added about 40 computers to our domain so far. Me and my bosses laptops are the same setup different model computers. We both have Windows XP on one partition and Windows 7 on a different partition. I setup my computer on the domain using WinXP and Win7 both working just fine. Now the issue is with my bosses laptop and I am unable to add his computer to the domain under WinXP or Win7. This is the error I get.... A domain controller for the domain ***** could not be contacted. Ensure that the domain name is typed correctly. If the name is correct, click Details for troubleshooting information. Note: This information is intended for a network administrator. If you are not your network's administrator, notify the administrator that you received this information, which has been recorded in the file C:\WINDOWS\debug\dcdiag.txt. The domain name ***** might be a NetBIOS domain name. If this is the case, verify that the domain name is properly registered with WINS. If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration. The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain *****: The error was: "DNS name does not exist." (error code 0x0000232B RCODE_NAME_ERROR) The query was for the SRV record for _ldap._tcp.dc._msdcs.***** Common causes of this error include the following: - The DNS SRV record is not registered in DNS. - One or more of the following zones do not include delegation to its child zone: ***** . (the root zone) For information about correcting this problem, click Help. I have looked at _ldap._tcp.dc._msdcs.***** in our DNS and it seems to be correct. I can add any other computer to the domain just fine but not this laptop. This laptop has never been on the domain before or any other domain. Since it's with both partitions WinXP and Win7 I believe it has something to do with the MAC address since this is the only thing that seems to be the same. Any Ideas, We are trying to convert our corporate office over to AD but ran into this and we are worried that more computer will start acting this way. We want to get this resolve so if we run into any other computers doing the same thing. Thanks,
April 11th, 2011 2:31pm

Just to let you know I can ping the domain just fine from this laptop. If you need any more information from me let me know. Thanks,
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April 11th, 2011 3:20pm

please post the results of IPCONFIG /all from the partition that is having an issue joining the domain. Also, make sure that each OS you are running on a seperate partitiion has a unique computer name. they will not be able to share the same AD computer account. Visit: anITKB.com, an IT Knowledge Base.
April 11th, 2011 7:17pm

I make both partitions have different names such as AAALT01 and AAAWIN7. C:\Documents and Settings\AAA>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : AAALT01 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Connection Physical Address. . . . . . . . . : 00-21-70-DD-53-21 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 10.1.0.4 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : 10.1.0.130 DNS Servers . . . . . . . . . . . : 10.1.0.128
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April 12th, 2011 7:37am

I see that this node is not DHCP enabled. Have you verified that the DNS client setting of 10.1.0.128 is correct? Is that DNS server hosting the AD zone or has a way to resolve the domain? Visit: anITKB.com, an IT Knowledge Base.
April 12th, 2011 7:50am

Yeah we don't use DHCP and every PC has a static IP. 10.1.0.128 is our Primary Domain Controller and is hosting the AD zone. I believe this has something to do with the AD zone but I can't find anything in the AD zone that would be causing this. I looked for an entry for the computer I am having issues with and I can't find anything.
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April 12th, 2011 9:04am

when you attempt to join the domain from this machine, you tried to join it via the domain's FQDN? If you try using its NetBIOS, you will have issues joining the domain if you are unable to resolve the NetBIOS name. It looks like you cut off some of the output from IPCONFIG so I am not sure what your NetBIOS settings look like. You may also want to compare the IPCONFIG of this system with the others on the network that are not having problems joining the domain. Since you are using static configurations, it is most likely a mis-configuration on this computer.Visit: anITKB.com, an IT Knowledge Base.
April 12th, 2011 10:03am

I compared two computers together, one that is already on the domain and this laptop which is having the issue...I just blocked out our domain name with ***. Windows IP Configuration for working PC Host Name . . . . . . . . . . . . : AAALT01 Primary Dns Suffix . . . . . . . : ****.com Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . :****.com Windows IP Configuration for issue laptop Host Name . . . . . . . . . . . . : BBBLT01 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
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April 12th, 2011 10:16am

Check you hava any personal firewall. If you have disable and give a try. A related post my help you. Thanks
April 12th, 2011 10:16am

try using the FQDN of the domain when you attempt to join. Visit: anITKB.com, an IT Knowledge Base.
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April 12th, 2011 10:41am

I turned off my firewall and used the FQDN of the domain but I'm getting the same error message. I've tried changing the name of the computer. I made sure all novell applications were off of it. I've done the same procedure on about 40 other computers and they are all working. I was going to try and format this computer but I don't think that will help since it's doing it on both partitions. Also it did have a bunch of DNS entries on this computer which I made sure they were all deleted. Any other suggestions. I've read on the internet that this issue might be caused by the AD zone having a wrong entry in it but I don't see anything in our AD zone that would cause this. Thanks for the quick responses and all the suggestions so far.
April 12th, 2011 11:04am

If I put in **** as my domain (where **** is replaced with my actual domain name) I get the error that I posted at the top of this thread. If I put in ****.com as my domain, it brings up the login screen and when I put in my administrator account with the password it gives me the following error message. The following error occurred attempting to join the domain "****.com"; The network path was not found. I don't see how this can be since I can find my domain name and also ping the IP address.
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April 12th, 2011 11:33am

I changed back to the Win7 partition and I noticed we had the wrong DNS information on this partition and this side is working fine. I am still unable to get the WinXP side to join the domain. I have looked everything over several times and everything seems correct. I have tried to change the IP address and name but still getting the same errors.
April 12th, 2011 1:09pm

Hi, Please check the following blog: Troubleshooting Domain Join Error Messages http://social.technet.microsoft.com/wiki/contents/articles/troubleshooting-domain-join-error-messages.aspx BrentPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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April 14th, 2011 1:48am

Brent Hu, I appreciate that troubleshooting guide which will help me out in the future, but I didn't find anything that would help me with this current error message I am getting. One thing I did find was the nslookup which I checked and is correct for the computer I am getting the error with. Still not sure why this computer is have so much trouble connecting when all other computers I have added join just fine. It is an older laptop which I guess we can just get a different one, but we are afraid if we start changing our whole corporate office over to AD we will get more of these errors which then we will not beable to just purchase new laptops or computers for each one that has this error message. Any other options would be greatly appreciated. Thanks,
April 14th, 2011 10:27am

Hello, When you do an Nslookup for 10.1.0.4 from your domain controller, what information do you get? Where you using a different DNS service such as novell etc before converting to MS DNS? Try adding the computer manually in the domain controller, and then attempt to join to the domain. If you do an nbtstat -n what NetBios names do you have listed after that, try nbstat -R to clear the cacheIsaac Oben MCITP:EA, MCSE,MCC
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April 14th, 2011 10:55am

Isaac Oben, Thanks for the reply, I want to get a couple things straight before I do this since I am just starting with AD. When you say do Nslookup for 10.1.0.4 how would I type this in command prompt? would it be just nslookup 10.1.0.4 Yes we are on Novell and we are trying to change over to AD. I made sure all Novell software is off of the laptop. Can you explain a little more on how to manually add the computer in the domain controller. Do you want me to do the nbtstat -n on the domain controller or on the laptop. Should nbstat -R actually be nbtstat -R Sorry for all the questions... Thanks,
April 14th, 2011 11:12am

1- Yes, on your domain Controller, goto command prompt and type, nslookup 10.1.0.4 2-I am thinking here that particular machine might still be resolving dns to a server other than your MS DNS. Somewhere on the registry this information might be cached, so let's see if nbtstat -R clears that up 3-Log on to the domain controller and go to the designated container where you want to place the machine, right click and add New Computer, type in the name of the computer, then go back to the computer and attempt to join to the domain. Do this after to have clear the DNS cache 4-yes, run nbtstat -R on the troubled workstation (laptop) Isaac Oben MCITP:EA, MCSE,MCC
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April 14th, 2011 11:28am

Isaac Oben, I did the nslookup 10.1.13.45 since this is the ip we change the laptop to because we were testing. Here is what it came back with... "change server name and domain name to *'s" Server: ******.****.com Address: 10.1.0.128 *** ******.****.com can't find 10.1.13.45: Non-existent domain I did the nbtstat -R on the troubled workstation and this is not what I get when I do nbtstat -n... Local Area Connection: Node IpAddress: [10.1.13.45] Scope Id: [] NetBIOS Local Name Table ****** <20> UNIQUE Registered I also went into the domain controller and added the Computer to the correct container... After doing all of this I am still getting the same error message....Any other ideas. Thanks,
April 14th, 2011 11:49am

Hello, here are some things we can troubleshoot on the troubled machine HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters NameServer Domain HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon what is listed under, is it different from your current domain? AltDefaultDomainName cachePrimaryDoman DefaultDomainName HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\DomainCache do you see anything other than your current domain?Isaac Oben MCITP:EA, MCSE,MCC
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April 14th, 2011 12:09pm

1.) NameServer and Domain is blank for the Data field. 2.) AltDefaultDomainName and DefaultDomainName has the computer name in the Data field. I am unable to find cachePrimaryDomain. 3.)I don't see DomainCache anywhere.
April 14th, 2011 12:53pm

What I don't understand is when I type in **** for the domain I get error.... A domain controller for the domain **** could not be contacted. Ensure that the domain name is typed correctly. If the name is correct click Details for troubleshooting information. If I put ****.com or servername.****.com I get the login screen but then once I login I get error.... The following error occurred attempting to join the domain "****.com": The network path was not found. I would think I should be getting the same error message since either way I type it in is pretty much doing the same thing...
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April 14th, 2011 1:15pm

Hello, Are you connecting to the network through a Wired or Wireless connection? Secondly if other machines can be successfuly joined to the domain and are in the same subnet, your DNS server is working properly, so the issue might be the NIC card on this laptop is defective.Isaac Oben MCITP:EA, MCSE,MCC
April 14th, 2011 1:37pm

This laptop is Wired. I don't think it's the NIC card in this laptop because I got the Win7 partition to work. Yeah I don't think it's with the DNS server because I've added about 40 different computers to the domain already with no issues.
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April 14th, 2011 1:43pm

This is an error I was getting in a log file. It says the DNS SRV record is not registered in DNS. Is there a way I can register it. Also it says that one or more of the following zones do not include delegation to its child zone. Not sure if there is anything I can check to make sure this is all working like it should. I would think it would be just since the other computers had no issue. The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain *****: The error was: "DNS name does not exist." (error code 0x0000232B RCODE_NAME_ERROR) The query was for the SRV record for _ldap._tcp.dc._msdcs.***** Common causes of this error include the following: - The DNS SRV record is not registered in DNS. - One or more of the following zones do not include delegation to its child zone:
April 14th, 2011 1:48pm

I setup the wireless card on this laptop and was able to add it to the domain just fine. So I guess you were right about the network card. The only thing I don't understand now is why I was able to add the Windows 7 partion to the domain without using the wireless card. And also while I had it wired on the Windows XP side I could ping and do nslookup just fine. This doesn't make any sense at all. Can someone explain to me what might have gone wrong here. Thanks
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April 14th, 2011 2:58pm

[JM], Isaac Oben, Brent Hu, and MYousufAli I appreciate your help with this issue. I reinstalled the network driver for the NIC card in this laptop and everything is working just fine now. Not sure what happened but after uninstalling and installing an updated driver everything is fine. Thanks,
April 14th, 2011 3:36pm

Hello, Glad it all works out!! Isaac Oben MCITP:EA, MCSE,MCC
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April 14th, 2011 4:34pm

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