Server is an IBM x3550, 18G RAM, 2x146GB SAS Drives on a ServeRAID controller and a large volume hanging off a FibreChannel HBA (QL2300) connected to an IBM DS4700 SAN. We have randomly received: BugCheck 27, {baad0073, fffff88009786318, fffff88009785b70, fffff800016e629a} BugCheck 27, {baad0073, fffff88009333318, fffff88009332b70, fffff800016a829a} BugCheck 27, {baad0073, fffff880090d4318, fffff880090d3b70, fffff800016fa29a} Including twice in one day. Unfortunately, we don't seem to get a usable dump from the machine (I have switched off all of IBM's recovery tools) I found the article http://support.microsoft.com/kb/981109 which was referenced in some other writeups, and product support sent me the fix (Windows6.1-KB981109-x64.msu) But when I unpack it, I get the message: "The update is not applicable to your computer" IBM's DSA (Hardware Diagnostics) show up clean, but I noticed that around the last two outages I have EventID 1 from WHEA-Logger - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" /> <EventID>1</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2010-09-30T06:18:29.709305400Z" /> <EventRecordID>11051</EventRecordID> <Correlation ActivityID="{BE988740-BCF9-42A8-95AB-839081039330}" /> <Execution ProcessID="472" ThreadID="4360" /> <Channel>System</Channel> <Computer>server.deleted.domain</Computer> <Security UserID="S-1-5-19" /> </System> - <EventData> <Data Name="Length">1304</Data> <Data Name="RawData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ata> </EventData> </Event> This would appear to be telling me I have a nasty hardware problem, but how to decode it? Suggestions? Comments?

Hi, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS). To obtain the phone numbers for specific technology request, please refer to the website listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US, please refer to http://support.microsoft.com for regional support phone numbers.Edoardo Benussi - Microsoft MVP Management Infrastructure - Systems Administration https://mvp.support.microsoft.com/Profile/Benussi Windows Server Italian Forum Moderator edo[at]mvps[dot]org

Thank you, but I am not looking for anyone to debug it for me, I am capable of doing so for myself. I should have been more precise in my question, and I am interested in decoding the WHEA information. These seems to be scant details available. I'd be happy to be proven wrong of course.

sorry for misunderstanding. tha only reference in internet for Whea Logger Event id 1 is this http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1285854347357+28353475&threadId=1369034 but there isn't solution.Edoardo Benussi - Microsoft MVP Management Infrastructure - Systems Administration https://mvp.support.microsoft.com/Profile/Benussi Windows Server Italian Forum Moderator edo[at]mvps[dot]org