My husband has an Acer Aspire Ultraslim M5-481PT with Windows 8.1 Op System. One day he turned it on and got a blue screen that says:
RECOVERY
Your PC needs to be repaired.
The Boot Configuration Data file is missing some required information.
File:\BCD
Error code: 0xc0000034
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device) contact your system administrator or PC manufacturer.
I contacted Acer and purchased a set of recovery discs which I received today. The instructions say to put in the System Disc, reboot, and press F12 when the splash screen first appears to bring up the boot menu. When I do this, I can hear the disc being read and can tell the hard drive is spinning. It goes directly back to the blue screen with the message above, though. I cannot boot anything as I cannot get to the boot menu. Then it turns itself off.
Any suggestions? And thank you.