BUGCODE_NDIS_DRIVER
I have windows server 2003 and ISA 2000 Installed on it, since four days the server abruptly shows blue screen with a message BUGCODE_NDIS_DRIVER and restrarts, please help me in this regard. Nayeem Mohammed Network Administrator
June 13th, 2011 9:09am
http://msdn.microsoft.com/en-us/library/ff559221(v=vs.85).aspx
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June 13th, 2011 9:16am
Bug Check Code 0x7C: This bug check indicates that a problem occurred with an NDIS driver.
Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.
You can also contact Microsoft CSS.
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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June 13th, 2011 9:29am
Hi ,
MInidump wont help you to identify the problem. More over you do not have the binaries for the 3rd party device drivers.
NDIS drivers are miniport drivers, you need to capture the bugcheck code and then use the link provided by Roy Mayo to identify the root cause, and later you need to check if there are updated versions of the drivers.
Also it is advisable to post your query under the appropriate driver forum or to open a ticket with drivers guys ( this is last resort / for critical server issues ) .
Getting a complete memory dump would help you to identify the root cause, but i would assume that at this point of time you are unable to restart the sever.
Try Last known good configuration and safe mode with networking and post back.
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June 13th, 2011 10:14am
http://msdn.microsoft.com/en-us/library/ff559221(v=vs.85).aspx
June 13th, 2011 4:08pm
http://msdn.microsoft.com/en-us/library/ff559221(v=vs.85).aspx
Free Windows Admin Tool Kit Click here and download it now
June 13th, 2011 4:08pm
Hi,
You may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To
troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
June 15th, 2011 5:34am