BSOD question
Team, I have just completed a system restore . I get the following blue screen error when i Reboot. 0x0000007b9 [ 0xf789Ea94, 0xc0000034 0x000000,0x000000] This is a DL360 G5 Series box. I would like to know which subsystem or driver is failing. I used a WINPE Cd and tried to enable the dump file. Even though the settings are correct for a DMP file, it not creatng a memory dump. Can Someone help me to generate a dump file. The last option here is to use a null modem cable and do a rmeote debug. I would like to avoid that. thanks
April 24th, 2011 10:52pm

Hi, According to the description, we find it seems to be a BSOD issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here in the forum. Therefore, I would like to suggest that you contact Microsoft Customer service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Hope the issue will be resolved soon.Thanks and Regards Scorpio_Milo MCTS: Windows Vista | Exchange Server 2007 MCITP: Enterprise Support Technician MCITP: Server & Enterprise Administrator Microsoft Infrastructure Consultant Enterprise Service: Solution Architect Contact me My Blog
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April 24th, 2011 11:04pm

Hi Possible to execute MPSreport.exe. You can download the MPSreport tools from microsoft webby. And upload the MPSreport results over here :) Have you tried hitting F8 and select last known good configuration during boot up ? Tried restoring to other dates ? Do let me know if you need further assistance. :) will be glad to help u..Guowen Su | CCNA, CCIP, MCP, MCSA, MCSE, MCTS, MCITP, CEH | http://www.microsoft.com/en/sg/default.aspx Our Goal? VERY SATISFIED Customers. If you're not...let's talk!!
April 24th, 2011 11:37pm

Hello, I think you mean 0x7B as I had never seen a bug check code 0x7BE. If it is 0x7B then have a look to this Microsoft article: http://msdn.microsoft.com/en-us/library/ff559218(v=VS.85).aspx please use Microsoft Skydrive to upload dump files (%systemroot%\minidumps like c:\windows\minidumps) and post a link here. If you want to read dump files without my help, use Windbg and refer to this Microsoft article: http://support.microsoft.com/kb/315263 Also, you can contact CSS to solve that. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
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April 25th, 2011 2:54am

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