A server is experiencing blue screens. It happens with Symantec is scanning for viruses or downloading virus definitions. So I have reason to believe it has to do with the Symantec product. Can anyone tell me if there are any tools availabe for reading dump files? I contacted Symantec but they keep pointing me back to Microsoft. I would like to be able to identify the issue myself so that I can go back to whomever is responible to say "this is the problem..."

Hi Teenzbutler,As it's a server crash issue, we may need to analyze the crash dump file to analysis the root cause of the issue. Please contact Microsoft Customer Service directly so that the memory dump file can be analyzed and this issue can be resolved efficiently. You may obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS For your reference: Here are some steps to temporally to make the system not automatically restart when the issue occurs. Steps: 1. Right-click "My Computer" and select "Properties" on the desktop 2. Click on the "Advanced" 3. Click "Settings" in the area of "Startup and Recovery" 4. In the prompt dialog box, uncheck the "Automatically restart" in the area of "System failure" 5. Click OK. Thanks. sainath !analyze