BSOD Reference by pointer 0x00000018 (0x0000000000000000 0xfffffa8006ceadb0 0x0000000000000002 0xfffffa80106ceda90)
Hi, Re-posted, as I originally put this in the Windows 7 forum, by mistake: I've got a server with a bit of a problem. The RAID 5 config degraded and corrupted the OS. - I'm trying to piece back the install and have got the server to load the OS now (needed use BCDEDIT and a host of other built in windows tools. I'm stuck with the blue screen error mentioned above. Which, from all of the reading I've done points to a driver issue. As does the startup repair results I get when using the recovery console: PROBLEM SIGNATURE PROBLEM EVENT NAME: STARTUP REPAIR OFFLINE PROBLEM SIGNATURE 01: 6.1.7600.16385 PROBLEM SIGNATURE 02: 6.1.7600.16385 PROBLEM SIGNATURE 03: UNKNOWN PROBLEM SIGNATURE 04: 21200823 PROBLEM SIGNATURE 05: ExternalMedia PROBLEM SIGNATURE 06: 12 PROBLEM SIGNATURE 07: CorruptFile OS VERSION: 6.1.7600.2.0.0.256.1 Initially, I was getting an error from a Broadcom GBe driver (which is ISCSi aware) saying that the bxois.sys driver was missing or corrupt. So I replaced this by extracting it from Dell' s driver install file (downloaded from Dell). The question is, how do I tell which file is giving me the dodgy pointer? I cannot boot to windows, so I'm thinking the file is a OS driver file which windows needs to boot. At present I'm searching for files with the 6.1.7600.16385 in the found.000 directory and trying to figure out where these should go. Foolishly, I decided to not backup the server until I had finished installing all of the applications I needed to. I won't be making that mistake again! Any pointers (excuse the pun), would be appreciated. BTW this is a Server 2008 R2 problem.
July 10th, 2011 6:31pm

Please contact Microsoft Customer Service and Support (CSS). For more information. Thanks
Free Windows Admin Tool Kit Click here and download it now
July 10th, 2011 6:45pm

Hi, As MYousufAli mentioned that you need to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 10th, 2011 11:31pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics