BSOD Reference by pointer 0x00000018 (0x0000000000000000 0xfffffa8006ceadb0 0x0000000000000002 0xfffffa80106ceda90)
Hi,
Re-posted, as I originally put this in the Windows 7 forum, by mistake:
I've got a server with a bit of a problem. The RAID 5 config degraded and corrupted the OS. - I'm trying to piece back the install and have got the server to load the OS now (needed use BCDEDIT and a host of other built in windows
tools.
I'm stuck with the blue screen error mentioned above. Which, from all of the reading I've done points to a driver issue. As does the startup repair results I get when using the recovery console:
PROBLEM SIGNATURE
PROBLEM EVENT NAME: STARTUP REPAIR OFFLINE
PROBLEM SIGNATURE 01: 6.1.7600.16385
PROBLEM SIGNATURE 02: 6.1.7600.16385
PROBLEM SIGNATURE 03: UNKNOWN
PROBLEM SIGNATURE 04: 21200823
PROBLEM SIGNATURE 05: ExternalMedia
PROBLEM SIGNATURE 06: 12
PROBLEM SIGNATURE 07: CorruptFile
OS VERSION: 6.1.7600.2.0.0.256.1
Initially, I was getting an error from a Broadcom GBe driver (which is ISCSi aware) saying that the bxois.sys driver was missing or corrupt. So I replaced this by extracting it from Dell' s driver install file (downloaded from Dell).
The question is, how do I tell which file is giving me the dodgy pointer?
I cannot boot to windows, so I'm thinking the file is a OS driver file which windows needs to boot.
At present I'm searching for files with the 6.1.7600.16385 in the found.000 directory and trying to figure out where these should go. Foolishly, I decided to not backup the server until I had finished installing all of the applications
I needed to.
I won't be making that mistake again!
Any pointers (excuse the pun), would be appreciated.
BTW this is a Server 2008 R2 problem.
July 10th, 2011 6:31pm
Please contact Microsoft Customer Service and Support (CSS).
For
more information.
Thanks
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July 10th, 2011 6:45pm
Hi,
As MYousufAli mentioned that you need to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional
can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 10th, 2011 11:31pm


