I'm getting a BSOD on our server but when I try to view the minidump files, I can't read them because they appear to be in Chinese. Any idea how to change that?


BTW, here is what I'm getting after the reboot:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.272.7
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80043AA030
BCP3: 00000000BE000000
BCP4: 000000000001009F
OS Version: 6_0_6002
Service Pack: 2_0
Product: 272_2
Any thoughts?

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Hello,

You will need the debugging tools to read the dump file.

How to read the small memory dump files that Windows creates for debugging

http://support.microsoft.com/kb/315263


If you need any help on debugging the dump file, please contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged
call.

To obtain the phone numbers for specific technology request please take a look at the web site listed below:

http://support.microsoft.com/contactus


If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.

http://www.microsoft.com/worldwide/


Thanks
Zhang

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Bug Check Code 0x124:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff557321%28v=vs.85%29.aspx

This bug check indicates that a fatal hardware error has occurred.
Please use Microsoft Skydrive to upload dump files. Once done, post a link here.
You can also contact Microsoft CSS for assistance.


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Here are my dump files. In the last week, I've had 2 BSODs.
06/05/12

https://skydrive.live.com/redir?resid=48D26D7CAD3AB249!105&authkey=!AOviJaW843HlzBU

06/12/12

https://skydrive.live.com/redir?resid=48D26D7CAD3AB249!106&authkey=!AGrsv8SJMlig0bM


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*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004371030, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000001009f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

FAULTING_MODULE: fffff80001c64000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP

CURRENT_IRQL: 0

STACK_TEXT:
fffff800`02f4ecc0 00000000`00000008 : fffff800`02f4eef0 fffffa80`03766128 00000000`00000000 fffffa80`03d88630 : nt+0x34ed9
fffff800`02f4ecc8 fffff800`02f4eef0 : fffffa80`03766128 00000000`00000000 fffffa80`03d88630 fffff800`01c2519b : <Unloaded_Unknown_Module_00000000`00000000>+0x8
fffff800`02f4ecd0 fffffa80`03766128 : 00000000`00000000 fffffa80`03d88630 fffff800`01c2519b fffff800`02f4ee70 : 0xfffff800`02f4eef0
fffff800`02f4ecd8 00000000`00000000 : fffffa80`03d88630 fffff800`01c2519b fffff800`02f4ee70 fffffa80`03766010 : 0xfffffa80`03766128


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------
---------------------------------
Please update your Intel Processor drivers. If this does not help, I would recommend contacting Intel or your manufacturer Technical Support for hardware diagnosis on it.


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