BAM Portal Error

I have a scenario where the BAM portal stopped working with following error:

HTTP Status 401

followed by cannot load file System.data.dll access denied.

Then finally ASP.Net 4.0 Process information NAme : w3wp.exe  AccountName DomainName\BAMPool

Exception type File Load Exception Cannot load System.data.dll Access Denied.

Eventhough the BAMPool is part of Local administrator.

I added permissions to BAMPool user explicitly from the IIS Console.

Then BAM Portal worked properly exactly once.

As soon I restarted the application pool the same error showed up.

Appreciate any suggestions to work on?

Thanks

April 28th, 2015 8:24am

1. Make sure Windows Authentication is installed (appwiz.cpl-->turn windows features On/OFF --> IIS --> WWWServices-->Security)
2. Make sure that Windows Authentication is enabled in Authentication section for BAM portal, BammanagementService and BAMQueryService in you IIS (Forms and ASP.NET impersonation should be disabled)

If that doesn't work, I would advise to reconfiguring the BAM Portal using the configuration tool, but before you do that make sure that the app pool and the virtual directory in IIS are deleted. Else you may get a validation error while configuring the BAM Portal.

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April 29th, 2015 2:17am

Thanks for your reply.

The authentication is as per requirement.

Now it seem reconfiguring is the only option.

How to retain the BAM data during reconfiguration?

April 30th, 2015 9:00am

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