Azure Support options?

Story: We had an critical issue with an on-premises sql server one Friday night at 10pm. I whipped out the credit card, called Microsoft, was talking to a tach within 15 minutes and the issue was resolved in another 15 minutes.

What is the "Azure" help analog to what I just described? (The bottom line: when he have a serious issue we need help immediately.  We don't have time to submit things to a newsgroup or send an email to customer support.)

TIA,

edm2

P.S. If this is the wrong newsgroup, please feel free to move it.


  • Edited by edm2 Tuesday, September 01, 2015 2:04 PM
September 1st, 2015 2:04pm

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