Azure Service (Health) Dashboard - Accuracy and timeliness of service status indicators

The Azure SHD is a really nice tool to get an overview over current service degradation and interruptions. But currently I am wondering what the more accurate or recent status of an incident is.

In the following example the incident is classified as "Service Interruption" however the title of this entry describes this incident as degredation:

http://imgur.com/f2nztVf

There are many more examples where the title of an incident report doesn't match with the status indicator. That's why I wanted to ask what the more accurate/recent classification information is: The title of an incident or the (icon) classification?

January 11th, 2014 11:50pm

Hi phreazer,

Thanks for posting!

Base on my experience, I think classification of incident reports is by Regions and Clusters Impacted and Customer Impacted. The icon of legend only shown the severity level of incident. I think you could use those icons to classify the severity levels.

Hope it helps.

Regards,

Will

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January 13th, 2014 2:24am

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