Hi,
The sync group below has been stuck on processing since August 21st

STATUS

Processing

LAST SYNC

8/21/2015 2:27:00 PM

SYNC GROUP ID

3b763f9a-4352-4fed-bddc-1eb1467a32bd_West Europe

LOCATION

West Europe

SUBSCRIPTION NAME

UrgentCargus PROD

SUBSCRIPTION ID

31fa2245-5448-47b1-afd3-97295671eca1
Would you please help me to reset the status from backend? Thank you very much!
Regards!

Hi,

From our backend, it shows that the sync has been cancelled and the sync group has been removed. Could you please confirm whether the stuck problem has been resolved? Also, are there any other issue you were encountering during using SQL Data Sync Service? Please feel free to let me know.

Regards,
Bowen

Hi,

From our backend, it shows that the sync has been cancelled and the sync group has been removed. Could you please confirm whether the stuck problem has been resolved? Also, are there any other issue you were encountering during using SQL Data Sync Service? Please feel free to let me know.

Regards,
Bowen

• Proposed as answer by Bowen Wan 23 minutes ago

Hi,

From our backend, it shows that the sync has been cancelled and the sync group has been removed. Could you please confirm whether the stuck problem has been resolved? Also, are there any other issue you were encountering during using SQL Data Sync Service? Please feel free to let me know.

Regards,
Bowen

• Proposed as answer by Bowen Wan Sunday, August 30, 2015 6:46 AM

Hi,

From our backend, it shows that the sync has been cancelled and the sync group has been removed. Could you please confirm whether the stuck problem has been resolved? Also, are there any other issue you were encountering during using SQL Data Sync Service? Please feel free to let me know.

Regards,
Bowen

• Proposed as answer by Bowen Wan Sunday, August 30, 2015 6:46 AM

Best thing to do is remove the group and then recreate it.