Hi I'm trying to locate an intermittent application fault on a Windows 2008r2 server. In the old days I would just get the application crash dump files and load up in Windows debugger. However, I cant find them in 2008r2. The issue I am having (if anyone can help on this), is that intermittently when my app calls GetSaveFileName common dialog routine, is that I get a crash in thumbcache.dll. I cant locate the source of the issue.

Here's where to start if you are doing post mortem debugging, http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx -- Mike Burr MS Technologies - Development - *nix

Hi , There is no changes made for the debugger , its all the same. getavefilename is a win32 api which prompts users to specify drive. If you have developed application , put the corresponding breakpoint near the getsavefilename function and verify whether its saving the file name, if not you have to modify the code accordingly. As this forum doesnt support programing related queires , post your query under http://social.msdn.microsoft.com/Forums/en-US/categories

Hi Yes I understand the win32 api command. The system is crashing after the call to GetSaveFileName (ie it does not return). This issue only occurs on one Particular r2 server farm. I think (although not 100% sure) that the issue is windows related. The dll that crashes is Thumbcache.dll which is part of explorer i think

Hi, I would like to suggest you run the command: SFC /ScanNow to scan and repair the system files. If the system files are good, but the issue persists, I would suggest you submit a new question to MSDN forum as “Sainath IRP_MJ_CREATE” suggested to check if any incorrect codes may cause such issue. You may also contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.