Hi,

When my schedule task run the program will hang I will get this error in event viewer.

Date:8/24/2015              Source: Application Hang

Time: 10:38:56 AM         Category: (101)

Type: Error                     Event ID: 1002 

User: N/A

Computer: -

Discription:

Hanging application xxxx.exe, version 0.0.0.0, hang module

hungapp, version 0.0.0., hang address 0x00000000.

I want to know if you can help me resolve this issue.

Regards,

Jiella

It may be your app provides a gui that loads at startup. When running as a task there would be no desktop with which to load a gui.

Hi Jiella,

There have many conditions is able to trigger the event 1002 occur, the current information is difficult to determine the exact reason, in most troubleshooting case we can first try to clean up the disk or reinstall the application then monitor the issue again, but if you want to perform the further research that issue need a memory dump analysis and I would like to suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with you.

You can refer the following KB to get ow to perform the disk clean up.

Disk Cleanup option on drives general properties and cleanmgr.exe is not present in Windows Server 2008 or Windows Server 2008 R2 by default

https://technet.microsoft.com/en-us/library/Ff630161%28v=WS.10%29.aspx?f=255&MSPPError=-2147217396

To obtain the phone numbers for specific technology request please take a look at the web site listed below:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

Hope the issue will be resolved soon.

Best Regards,