Good afternoon. I do not speak English very well and for that reason I am using Google Translator. Sorry for grammatical errors. We have a server that is responsible for sending some e-mails using a free software called blat.exe. This software worked fine for a long time and some time now is giving much trouble. In the Windows event logs it complains about a DLL. However, this server was formatted last week. The software worked for a day and then stopped. Is there any tool that helps identify what the problem is? This is a critical server. The senior analysts are saying that the problem is with the operating system. There is also a log saying that there is a failure in the memory compartment. Below is two logs containing the error: Tipo de evento: Erro Fonte de evento: Application Error Categoria do evento: (100) Id. do evento: 1000 Data: 27/6/2011 Hora: 10:05:35 Usuário: N/A Computador: EMS-MAT1 Descrição: Aplicativo com falha blat.exe, versão 0.0.0.0, módulo com falha msvcrt.dll, versão 7.0.3790.3959, endereço com falha 0x00037e23. Para obter mais informações, visite o Centro de ajuda e suporte em http://go.microsoft.com/fwlink/events.asp. Dados: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 62 6c 61 ure bla 0018: 74 2e 65 78 65 20 30 2e t.exe 0. 0020: 30 2e 30 2e 30 20 69 6e 0.0.0 in 0028: 20 6d 73 76 63 72 74 2e msvcrt. 0030: 64 6c 6c 20 37 2e 30 2e dll 7.0. 0038: 33 37 39 30 2e 33 39 35 3790.395 0040: 39 20 61 74 20 6f 66 66 9 at off 0048: 73 65 74 20 30 30 30 33 set 0003 0050: 37 65 32 33 7e23 Tipo de evento: Erro Fonte de evento: Application Error Categoria do evento: Nenhuma Id. do evento: 1001 Data: 27/6/2011 Hora: 11:16:27 Usuário: N/A Computador: EMS-MAT1 Descrição: Falha no compartimento de memória 559711315. Para obter mais informações, visite o Centro de ajuda e suporte em http://go.microsoft.com/fwlink/events.asp. Dados: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 35 35 39 37 31 31 33 31 55971131 0010: 35 0d 0a 5.. Bruno Santos MCP, MCDST, MCSA, MCTS, MCITP O difcil aprender a ler, o restante est escrito.

The thing you are experiencing is called application crash. To know the real reason behind aaplication crashed you need to generate the dump files. Adplus and Dr Watson are the best tools to do that http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx http://blogs.technet.com/b/askperf/archive/2007/06/15/capturing-application-crash-dumps.aspx KB 241215 - How to use Userdump to create a dump file KB 286350 - How to use ADPlus to troubleshoot hangs & crashes http://www.virmansec.com/blogs/skhairuddin