An unexpected error has occurred: The Certification Authority Service has not been started (and missing templates)
Hi,
If I am logged into my WS08 R2 PKI server and connect to my
https://pki/certsrv server and try to "Download a CA certificate, certificate chain, or CRL"
I get this error message: An unexpected error has occurred: The Certification Authority Service has not been started.
Also if I try an 'Advanced Certificate Request" I see only 'User' and 'Basic EFS' templates.
However, if I am logged into any other machine on my network and then connect to
https://pki/certsrv server, the "Download a CA certificate, certificate chain, or CRL" works correctly and the 'Advanced Certificate Request' page shows all the default certificate templates.
Any ideas?
August 16th, 2011 11:33am
The problem should be locally in the user session or the specific IE session on the PKI server as the web enrollment service is working properly from other machines.
Try switching off IE ESC Internet Explorer Enhanced Security settings on the PKI server as this might restrict access to active content. It is not recommended to switch off IE ESC, please read more about managing IE ESC http://technet.microsoft.com/en-us/library/dd883248(WS.10).aspx
/Hasain
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August 16th, 2011 12:37pm
Hi S.Kwan,
Agree with Hasain that this problem should be caused by Internet Explorer Enhanced Security Configuration (IE ESC).
To solve this problem, please add the
http://servername site to the Trusted sites.
1.
Run inetcpl.cpl to open IE Options.
2.
Switch to Security tab.
3.
Click Trusted sites. Click the Sites button. Add
http://servername
Reopen IE and check the result.
Hope this helps.
Regards,
Bruce
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August 18th, 2011 4:25am
Internet Explorer Enhanced Security Configuration was indeed the problem.Thank you!
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August 23rd, 2011 7:42am
Glad to hear the
issue has been resolved. Thanks and have a nice day.
Regards,
Bruce
August 23rd, 2011 10:03pm