Agents not being monitored
I have installed System Center Operations Manager and did all the basic configuration, including several management packs. I selected about 12 servers, some 2012, some 2008 R2, some SharePoint and some Exchange. Half of them are showing not monitored and I cant figure out why. They successfully installed the agent, there are no firewalls or DMZ issues, they were deployed as myself. The 2012 Servers and a couple 2008 R2s are doing just fine but more 2008R2s are not and I cannot figure this out. I am new to SCOM so that clearly plays into this, but any assistance would be great. Thanks
July 14th, 2015 10:20am

After you installed SCOM agents on these 12 servers, what was the message?

Did they all say "Agent installed successfully"?

Are all these 12 servers seen in 'Agent managed" tab under administration? or are some of them in 'pending management'?

Please check that SCOM health service is started on the servers showing 'not monitored' and they have the latest config file. this file can be seen in the subfolder inside "health service State'.

Let us know these answers and we can help you better.

Hope this helps.

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July 14th, 2015 11:53am

These links should help too in understanding and troubleshooting -

https://srvcore.wordpress.com/2010/01/04/scom-agent-firewall-ports-and-requirements/

https://technet.microsoft.com/en-in/library/hh212723.aspx?f=255&MSPPError=-2147217396

July 14th, 2015 11:55am

Also, how long has it been between the time you installed the Agent? Sometime it takes longer to discover items, report back, etc. 

Also maybe check the Agent Proxy setting (though that doesn't directly affect the object itself being discovered). 

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July 14th, 2015 12:04pm

Yes, they all installed successfully, they are under the administration tab under Monitoring-Windows Computers, I have a service called Microsoft Monitoring Agent that is started and I have a whole bunch of folders under the "health service state" folder.  Its been about 3 hours since I deployed the agents and still not showing as monitored.
July 14th, 2015 12:54pm

Does the Microsoft Monitoring Agent account (also know as the Management Server Action Account), or whichever account you specified during the Agent installation (assuming it was pushed from the Console), have sufficient permissions on those servers? 
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July 14th, 2015 12:57pm

Yes, it is actually a domain admin account (as I was trying to rule out permission issues)
July 14th, 2015 1:08pm

I found this, perhaps it would contribute to the issue. Its older but still showing in console

ate and Time: 6/19/2015 6:34:27 AM
Log Name: Operations Manager
Source: HealthService
Event Number: 2115
Level: 2
Logging Computer: OPS-SCCM.bullseyetelecom.com
User: N/A
Description:
A Bind Data Source in Management
Group BTIMON has posted items to the workflow, but has not received a response
in 59640 seconds. This indicates a performance or functional problem with the
workflow. Workflow Id :
Microsoft.SystemCenter.DataWarehouse.CollectPerformanceData Instance :
OPS-SCCM Instance Id :
{3FDED114-F832-682D-5A38-02D46FB45233}

Event Data:

< DataItem
type =" System.XmlData " time =" 2015-06-19T06:34:27.5818376-04:00 " sourceHealthServiceId =" 3FDED114-F832-682D-5A38-02D46FB45233 " > < EventData
>   < Data > BTIMON
</ Data
>   < Data > Microsoft.SystemCenter.DataWarehouse.CollectPerformanceData
</ Data
>   < Data > OPS-SCCM </ Data >   < Data > {3FDED114-F832-682D-5A38-02D46FB45233} </ Data >   < Data > 59640
</ Data
>   </ EventData
>   </ DataItem
>


  • Edited by Erwabo 12 hours 41 minutes ago
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July 14th, 2015 2:32pm

Can you check/confirm the health/performance on your Data Warehouse server? 

Check the resources being used as well (i.e. CPU/RAM), and what your SQL settings are for limiting the amount of memory that SQL can use. Maybe it's set too low. 

Also, take a look at these 2 articles:

http://blogs.technet.com/b/kevinholman/archive/2008/04/21/event-id-2115-a-bind-data-source-in-management-group.aspx

https://support.microsoft.com/en-us/kb/26813

July 14th, 2015 2:57pm

yeah I have a couple issues with it...its listed as "Critical" Due to "slow connection to SQL" and the "Handle count threshold" which I don't understand since its just the default management packs plus SharePoint 2013 ...however, if I take one of the Managed Nodes offline it is reflecting.

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July 14th, 2015 3:25pm

I found this, perhaps it would contribute to the issue. Its older but still showing in console

ate and Time: 6/19/2015 6:34:27 AM
Log Name: Operations Manager
Source: HealthService
Event Number: 2115
Level: 2
Logging Computer: OPS-SCCM.bullseyetelecom.com
User: N/A
Description:
A Bind Data Source in Management
Group BTIMON has posted items to the workflow, but has not received a response
in 59640 seconds. This indicates a performance or functional problem with the
workflow. Workflow Id :
Microsoft.SystemCenter.DataWarehouse.CollectPerformanceData Instance :
OPS-SCCM Instance Id :
{3FDED114-F832-682D-5A38-02D46FB45233}

Event Data:

< DataItem
type =" System.XmlData " time =" 2015-06-19T06:34:27.5818376-04:00 " sourceHealthServiceId =" 3FDED114-F832-682D-5A38-02D46FB45233 " > < EventData
>   < Data > BTIMON
</ Data
>   < Data > Microsoft.SystemCenter.DataWarehouse.CollectPerformanceData
</ Data
>   < Data > OPS-SCCM </ Data >   < Data > {3FDED114-F832-682D-5A38-02D46FB45233} </ Data >   < Data > 59640
</ Data
>   </ EventData
>   </ DataItem
>


  • Edited by Erwabo Tuesday, July 14, 2015 6:29 PM
July 14th, 2015 6:28pm

I found this, perhaps it would contribute to the issue. Its older but still showing in console

ate and Time: 6/19/2015 6:34:27 AM
Log Name: Operations Manager
Source: HealthService
Event Number: 2115
Level: 2
Logging Computer: OPS-SCCM.bullseyetelecom.com
User: N/A
Description:
A Bind Data Source in Management
Group BTIMON has posted items to the workflow, but has not received a response
in 59640 seconds. This indicates a performance or functional problem with the
workflow. Workflow Id :
Microsoft.SystemCenter.DataWarehouse.CollectPerformanceData Instance :
OPS-SCCM Instance Id :
{3FDED114-F832-682D-5A38-02D46FB45233}

Event Data:

< DataItem
type =" System.XmlData " time =" 2015-06-19T06:34:27.5818376-04:00 " sourceHealthServiceId =" 3FDED114-F832-682D-5A38-02D46FB45233 " > < EventData
>   < Data > BTIMON
</ Data
>   < Data > Microsoft.SystemCenter.DataWarehouse.CollectPerformanceData
</ Data
>   < Data > OPS-SCCM </ Data >   < Data > {3FDED114-F832-682D-5A38-02D46FB45233} </ Data >   < Data > 59640
</ Data
>   </ EventData
>   </ DataItem
>


  • Edited by Erwabo Tuesday, July 14, 2015 6:29 PM
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July 14th, 2015 6:28pm

But have you logged into the Data Warehouse server, and checked the CPU and RAM? Maybe it's not getting enough resources. 
July 15th, 2015 9:00am

Yes, its all on one server...talks to a pretty beefy SQL Server. Im very new to this software so its quite possible I have something configured wrong. I may try to reinstalled with SQL on the same box as SCOM. The server is only using about 50% RAM and 10% CPU though, so I don't think that's the issue.

I also took a machine offline, and instead of reporting it critical, its just "greyed out" healthy, so I didn't even get an alert.  Strange

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July 15th, 2015 9:27am

Did you import the Operating System Management Packs for Windows 2008 R2 and Windows 2012? that would keep the agents from showing up as agent managed. Also you should enable agent proxy on all your agent machines. http://blogs.technet.com/b/kevinholman/archive/2014/02/11/opsmgr-2012-enable-agent-proxy-on-all-agents.aspx

also you should make sure that the proper OS patches are on your 2008 r2 and 2012 boxes at some point. This has nothing to do with your problem, just an issue most new admins are uaware that there are specific hotfixes for different OSes for SCOM 2012.  https://om2012.wordpress.com/2013/06/03/patch-this/

hope this helps!

July 16th, 2015 9:55am

Yes I did import the Management Packs I think for 2008 R2, not 2012. I also don't have agent proxy on every machine either, just some of them
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July 16th, 2015 2:01pm

Can you please check the whether the current status of MS/RMS is healthy? If unheallthy, it wont go healthy untill the MS/RMS goes healthy.

Regards

VKM

July 17th, 2015 10:33am

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