Hi;

I have SCSM 2012R2. When i create a new Service requet and after submitting, the status of the (manual & reveiw) activity not change to pending or in progresse they stay in the status that you can see in the screenshot below  

Hi,

It seems like your workflows isn't running properly. Have you tried restarting the "Microsoft Monitoring Agent" and "System Center Management Configuration" services on the Primary Management server? If so, do you have any events in the event log (Event Viewer --> Applications and Services --> Operations Manager)

Regards
//Anders

If the restart of the services Anders mentioned doesn't help you could try to clear the SCSM cache on the SCSM Management Server: SCSM 2012 TIP: All workflows stuck in new status and never completing (issue and workaround)

Hope this helps.

HI

I did all the steps in the link but it does'nt resolve the issue :(

hi:

I dont have error in the event viewer