ADCS Service doesn't start, Event 27 alert, SOS !

Under the standalone situation, I've create one ROOT CA whose name is TDC-ROOT-CA (Server A), and it's installed successfully, but while installing its subordinate CA whose name is TDC-User-CA (Server B), the ADCS service could not start always, and get the event 27, see the below, according to the technical document,http://social.technet.microsoft.com/wiki/contents/articles/15037.ad-cs-step-by-step-guide-two-tier-pki-hierarchy-deployment.aspx, on the (Server A) the TDC-ROOT-CA has published TDC-User-CA successfully (I can see it in the issued certificates), and after I copy the .cer file to Server B, and try to install the .cert according to the document, it's failed, and get the ADCS warning like below,

Wish to get assistance from forum, it's urgent, thanks in advance.

Background

1. I installed the ADCS service on the Windows 2012 std at first, but get revocation error 0x80092013.According to the KB   https://support.microsoft.com/zh-cn/kb/2615174?wa=wsignin1.0    it suggests installing under the Windows 2008 std R2 condition.

2. Since I rebuit the enviroment, and degrade from Windows 2012 std to Windows 2008 std R2 right now.

Event 27

Active Directory Certificate Services did not start: Hierarchical setup is incomplete.  Use the request file in C:\TKECMVISCA11.tkeasia.com_tkeasia-TKECMVISCA11-User-CA.req.req to obtain a certificate for this Certificate Server, and use the Certification Authority administration tool to install the new certificate and complete the installation.

ADCS Warning,

Cannot find the certificate for CN=Root-CA to build a certificate chain. Do you wish to install this certificate now? A certificate chain could not be built to a trusted root authority.0x800b010a(-2146762486)

May 31st, 2015 12:07am

Please consider asking them here: https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=migratedforums&filter=alltypes&sort=lastpostdesc
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May 31st, 2015 6:29pm

Hi Kevin_Lue,

Please refer the following similar thread to re-imported the certs from root CA.

A certificate chain could not be built to a trusted root authority

https://social.technet.microsoft.com/Forums/en-US/95d8fa42-a9a7-4398-b079-69e2bfe49398/a-certificate-chain-could-not-be-built-to-a-trusted-root-authority?forum=winserversecurity

More information:

Checklist: Creating a certification hierarchy with an offline root certification authority

https://technet.microsoft.com/en-us/library/cc737834(v=ws.10).aspx

The failure code on the certificate was 0x800B010A (A certificate chain could not be built to a trusted root authority.)

http://blogs.technet.com/b/stefan_stranger/archive/2009/06/21/the-failure-code-on-the-certificate-was-0x800b010a-a-certificate-chain-could-not-be-built-to-a-trusted-root-authority.aspx

Im glad to be of help to you!

June 3rd, 2015 2:52am

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