Dear experts, we are using win 2003 sp2 x86 as print server and sapsprint service to print through SAP (ERP system). This service crashes very often and the error from drwts32 is: Application exception occurred: App: C:\Program Files\SAP\SAPSPrint\sapsprint.exe (pid=4008) When: 2/3/2011 @ 13:59:29.318 Exception number: 80000003 (hardcoded breakpoint) *----> System Information <----* Computer Name: FM..... User Name: d.dimas Terminal Session Id: 0 Number of Processors: 2 Processor Type: x86 Family 15 Model 4 Stepping 3 Windows Version: 5.2 Current Build: 3790 Service Pack: 2 Current Type: Multiprocessor Free *----> State Dump for Thread Id 0x764 <----* eax=00165490 ebx=00000000 ecx=0000004d edx=00000000 esi=00000000 edi=00000120 eip=7c82860c esp=0013edf4 ebp=0013ee5c iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll - function: ntdll!KiFastSystemCallRet 7c8285ee e82c000000 call ntdll!RtlRaiseException (7c82861f) 7c8285f3 8b0424 mov eax,[esp] 7c8285f6 8be5 mov esp,ebp 7c8285f8 5d pop ebp 7c8285f9 c3 ret 7c8285fa 8da42400000000 lea esp,[esp] 7c828601 8da42400000000 lea esp,[esp] ntdll!KiFastSystemCall: 7c828608 8bd4 mov edx,esp 7c82860a 0f34 sysenter ntdll!KiFastSystemCallRet: 7c82860c c3 ret 7c82860d 8da42400000000 lea esp,[esp] 7c828614 8d642400 lea esp,[esp] ntdll!KiIntSystemCall: 7c828618 8d542408 lea edx,[esp+0x8] 7c82861c cd2e int 2e 7c82861e c3 ret ntdll!RtlRaiseException: 7c82861f 55 push ebp 7c828620 8bec mov ebp,esp 7c828622 8da42430fdffff lea esp,[esp-0x2d0] *----> Stack Back Trace <----* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ADVAPI32.dll - *** ERROR: Module load completed but symbols could not be loaded for C:\Program Files\SAP\SAPSPrint\sapsprint.exe *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll - ChildEBP RetAddr Args to Child WARNING: Stack unwind information not available. Following frames may be wrong. 0013ee5c 7d1f5edb 00000120 0013ef20 0000021a ntdll!KiFastSystemCallRet 0013ee88 7d1f5f82 00000120 0013ef20 0000021a ADVAPI32!LookupPrivilegeValueW+0x114 0013eefc 7d2477b7 00000120 0013ef20 0000021a ADVAPI32!LookupPrivilegeValueW+0x1bb 0013f140 0040f06b 0057704c 0013ff7c 0013f220 ADVAPI32!StartServiceCtrlDispatcherA+0x93 0013f218 00408532 005e2a7c 00000001 00000000 sapsprint+0xf06b 0013ff7c 004c0041 00000001 00954c10 00952de8 sapsprint+0x8532 0013ffc0 77e6f23b 00000000 00000000 7ffde000 sapsprint+0xc0041 0013fff0 00000000 004c01e8 00000000 78746341 kernel32!ProcessIdToSessionId+0x209 ------------------------------------------------------------------------------------------------ Any idea pls Regards, Dimitrios Dimas

Hello, seems that the error belongs to the SAP program, so i would contact there support about this problem.Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Hi, what about the *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ADVAPI32.dll -? Also i found in several forums that the "Exception number: 80000003 (hardcoded breakpoint)" most of the times is due to number off connections allowed from the server. Regards, Dimitrios

Hi, Please contact SAP for direct assistance. Tim Quan

Thank you both for your time, Regards, Dimitrios