I have a Windows Server 2012 R2.

I have tried to install RD Connection Broker, but the server manager says it need a restart.

At restart is says: "We couldn't complete the features, Undoing changes"

I think it may be Hiper-V not fully installed. Tried to remove this feature, but I keep ending up with server manager info: "needs restart" and then at restart "We couldn't complete the features, Undoing changes".

I've tried to use the tool "DISM /Online /Cleanup-Image /RestoreHealth" that says "the corruption was repaired", but still the problem remains.

I can't add or remove any feature on server manager.

Thansk in advance for any help.

PS: Info from WindowsUpdate.log:

Report REPORT EVENT: {514255DA-18D3-48E8-A9A5-166A34221B57} 2014-06-24 12:41:11:783+0100 1 202 [AU_REBOOT_COMPLETED] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
Report CWERReporter finished handling 1 events. (00000000)
Handler FATAL: UH: 0x8007045b: EvaluateApplicability failed in CCbs::EvaluateApplicability
Agent WARNING: Failed to evaluate Installed rule, updateId = {{EC342610-14B2-4CE9-8922-F42E800A91E5}.200}, hr = 8007045B
Handler FATAL: UH: 0x8007045b: EvaluateApplicability failed in CCbs::EvaluateApplicability
Handler FATAL: UH: 0x8007045b: EvaluateApplicability failed in CCbs::EvaluateApplicability
Agent WARNING: Failed to evaluate Installed rule, updateId = {{8A617B82-44D9-4CA7-A002-595529FA4796}.200}, hr = 8007045B
Handler FATAL: UH: 0x8007045b: EvaluateApplicability failed in CCbs::EvaluateApplicability
Agent WARNING: Failed to evaluate Installable rule, updateId = {{8A617B82-44D9-4CA7-A002-595529FA4796}.200}, hr = 8007045B
Handler FATAL: UH: 0x8007045b: EvaluateApplicability failed in CCbs::EvaluateApplicability

• Edited by PauloSousa Tuesday, June 24, 2014 1:56 PM

This tool will tell you what is missing or corrupted:

On support microsoft 947821 Run it on the server having the issue. (it may take a little bit)

Or try other way:

At the beginning of the file name you will see the KB number. Download the full KB install package and open it with 7-zip.

Hope it'll help.

Thanks for your reply.

The problem persists.

The tool doesn't detect any corruption:

Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption: 0
CBS Manifest Corruption: 0
CBS Metadata Corruption: 0
CSI Manifest Corruption: 0
CSI Metadata Corruption: 0
CSI Payload Corruption: 0
Total Repaired Corruption: 0
CBS Manifest Repaired: 0
CSI Manifest Repaired: 0
CSI Payload Repaired: 0
CSI Store Metadata refreshed: True

Total Operation Time: 628 seconds.

Hi PauloSousa,

I'm afraid to say that it is not recommended to install other role on hyper-v host .

Is there any other role that was installed on the hyper-v host ?

Please check the system event log to see if there is any useful information .

Best Regards

Elton Ji

Thanks for the reply Elton.

I've tried to remove hyper-v role with no luck.

It keeps rolling back and doesn't remove/add any feature.

On restart after trying to update features, it says: "We couldn't complete the features, Undoing changes"

I'm stuck!

I have a Windows Server 2012 R2.

I have tried to install RD Connection Broker, but the server manager says it need a restart.

At restart is says: "We couldn't complete the features, Undoing changes"

I think it may be Hiper-V not fully installed. Tried to remove this feature, but I keep ending up with server manager info: "needs restart" and then at restart "We couldn't complete the features, Undoing changes".

I've tried to use the tool "DISM /Online /Cleanup-Image /RestoreHealth" that says "the corruption was repaired", but still the problem remains.

I can't add or remove any feature on server manager.

Thansk in advance for any help.

• Merged by Jeremy_WuMicrosoft contingent staff, Moderator Saturday, July 05, 2014 5:26 PM Duplicate

Hi PauloSousa,

Sorry for the delay .

Please try to use command DISM to repair windows image :

http://technet.microsoft.com/en-us/library/hh824869.aspx

Best Regards

Elton Ji

Thank you for the reply, Hello Elton_ji.

I've tried that tool, but no corruption was detected:

C:\>Dism /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

No component store corruption detected.
The operation completed successfully.

Same problem that I just ran into.  New Full Install of Data Center

Doing a full blown Data Center installation.  Had Hyper-V installed with a Full installation of RDP Services.  I think what happen in my case is that there was 1 Important Update and I saw that right after selecting a feature and it asked for the reboot.  The feature was for Remote Desktop Services VDI.

So Basically Microsoft should stop the user by removing the ability to Select Roles and Features that conflict with each other if running on the same server like 2008 R2 did.

I am now going to have to rebuild this box.  Thank Goodness it was only a Test Server.  But the Data Center should handle everything.

I am going to start over and place ADDS and others on there own VM with in the data center.  This is a bummer because you have to spend more resource in your VM Pool.  This is a conundrum..