Event 2937 Default Global Address List in Deleted Objects Container.. Please help!
Hello Everybody,
I recently set up Exchange 2010 and everything seems to be working perfectly except for my Address Book. Basically when a user attempts to access the address book outlook will hang for about 15 seconds before displaying the address book. Once the address
book loads the first time it loads much quicker and all users seem to be displayed in the global address book properly.
Also I cannot get my Offline Address Books to download. The error it returns in Outlook when I attempt to manually download the Offline Address Book is:
error (0x80190194)
The only added description that this error gives is "The operation faled".
I decided to take a look at my Event Viewer on the Exchange system and this is the most frequent warning message that I see:
Log Name: Application
Source: MSExchange ADAccess
Date: 20/01/2011 8:39:35 AM
Event ID: 2937
Task Category: Validation
Level: Warning
Keywords: Classic
User: N/A
Computer: EX2K10MAIN.sd87.bc.ca
Description:
Process w3wp.exe () (PID=4568). Object [CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=sd87,DC=bc,DC=ca]. Property [GlobalAddressList] is set to value [sd87.bc.ca/Configuration/Deleted Objects/Default Global Address List
DEL:4f5ffa23-45d8-4b80-964a-0ff50045e39a], it is pointing to the Deleted Objects container in Active Directory. This property should be fixed as soon as possible.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange ADAccess" />
<EventID Qualifiers="32768">2937</EventID>
<Level>3</Level>
<Task>6</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-01-20T16:39:35.000000000Z" />
<EventRecordID>4996</EventRecordID>
<Channel>Application</Channel>
<Computer>EX2K10MAIN.sd87.bc.ca</Computer>
<Security />
</System>
<EventData>
<Data>w3wp.exe ()</Data>
<Data>4568</Data>
<Data>CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=sd87,DC=bc,DC=ca</Data>
<Data>GlobalAddressList</Data>
<Data>sd87.bc.ca/Configuration/Deleted Objects/Default Global Address List
DEL:4f5ffa23-45d8-4b80-964a-0ff50045e39a</Data>
</EventData>
</Event>
I'm pretty new to exchange but I've gone into ADSIEdit under configuration and I do not even see anything called "Deleted Objects". Can somebody please help me with this? This is pretty much the only thing keeping me from continueing my Exchange
training for implimentation in the near future and I don't like moving forward when I know there is an existing problem. Please help! I will be very grateful!
January 20th, 2011 12:19pm
Sorry about the other post guys, the forum messed up the formatting and kept showing me something different when i clicked edit.
As for my issue, I'm now seeing 2 more events in the event viewer:
Log Name: Application
Source: MSExchangeSA
Date: 21/01/2011 5:09:12 AM
Event ID: 9402
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: EX2K10MAIN.sd87.bc.ca
Description:
OABGen failed to read objectGuid attribute from OAB object '/o=SD87 Exchange/cn=addrlists/cn=oabs/cn=Default Offline Address Book' in Active Directory. Please check security settings on this object. OAB generation will not be performed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeSA" />
<EventID Qualifiers="49152">9402</EventID>
<Level>2</Level>
<Task>13</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-01-21T13:09:12.000000000Z" />
<EventRecordID>5367</EventRecordID>
<Channel>Application</Channel>
<Computer>EX2K10MAIN.sd87.bc.ca</Computer>
<Security />
</System>
<EventData>
<Data>/o=SD87 Exchange/cn=addrlists/cn=oabs/cn=Default Offline Address Book</Data>
</EventData>
</Event>
Log Name: Application
Source: MSExchangeSA
Date: 21/01/2011 5:09:12 AM
Event ID: 9334
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: EX2K10MAIN.sd87.bc.ca
Description:
OABGen encountered error ffffffff while initializing the offline address book generation process. No offline address books have been generated. Check the event log for more information.
- \Default Offline Address Book
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeSA" />
<EventID Qualifiers="49152">9334</EventID>
<Level>2</Level>
<Task>13</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-01-21T13:09:12.000000000Z" />
<EventRecordID>5368</EventRecordID>
<Channel>Application</Channel>
<Computer>EX2K10MAIN.sd87.bc.ca</Computer>
<Security />
</System>
<EventData>
<Data>ffffffff</Data>
<Data>\Default Offline Address Book</Data>
</EventData>
</Event>
If anybody can help with this it would be greatly appreciated.
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January 21st, 2011 11:17am
Hi tbradley,
About the error ID: 2937, please see this similar post:
Event 2937, Default Global Address List pointing to the Deleted Objects container
http://social.technet.microsoft.com/Forums/en/exchangesvrmigration/thread/96476c05-ca6b-4821-abf6-cf0a3adc4c05
And 9402 & 9334,
Exchange 2007 OAB not being generated
http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/be58735b-8ff1-45df-80cb-7099473a2393/Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 26th, 2011 3:56am
Hi tbradley,
Do you still have the issue?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
January 30th, 2011 9:09pm
Yes but another issue popped up that needs more attention, I'll probably get back to this one at a later date.
January 31st, 2011 11:08am