when replying to a message that is not in the inbox save the reply in the same folder doesn't work with Exchange Personal Archive items
The option in Outlook 2010 where you select the 'When replying to a message that is not in the inbox save the reply in the same folder' doesn't appear to work with items in a users Exchange Personal Archive. We are using Exchange 2010 SP2 and recently were switching over users from PST files to the Personal Archive options. But in testing this function doesn't appear to work with Personal archives. Can anyone confirm this?
February 26th, 2013 2:36am

Hi,

This was a known issue with Outlook 2010 which has been resolved with the following HOTFIX.

http://support.microsoft.com/kb/2760764

Also update your word and MSO with the latest updates as well. Apply HOTFIX as per :

MSO: http://support.microsoft.com/kb/2760767
Word: http://support.microsoft.com/kb/2760775

Hope this helps

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March 4th, 2013 7:29am

Hi I am having the same problem with a few users, I have applied these hotfixes, but the problem remians do you have any other pointers?
June 24th, 2013 3:13pm

Hi Randy,

Did applying the patches suggested work for you? I have the same issue and am unable to resolve it.

Thank

Craig

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July 15th, 2013 4:08am

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