Server 2003, Exchange 2003, Outlook 2003/7 clients We have users deleted in AD still showing in GAL. What is recommended way to remove users from GAL? Regards, Anastas

Go to the Recipient Update service, right click on that domain, do Update Now.Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:EMA 2K7,EDA Win 7,ES,SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com

Hi Mark, Thanks very much for the prompt reply. So it is just an updating issue? Deleting a user will remove them from GAL? Best Regards, Anastas "Mark Morowczynski" wrote in message news:9e2591da-0f07-462c-92de-fbfe4476d94f... Go to the Recipient Update service, right click on that domain, do Update Now. Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:EMA 2K7,EDA Win 7,ES,SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com

On Thu, 17 Jun 2010 19:19:11 +0000, A M Mikoyan wrote: >Server 2003, Exchange 2003, Outlook 2003/7 clients We have users deleted in AD still showing in GAL. What is recommended way to remove users from GAL? Regards, Anastas Are you sure you're using the GAL and not the Offline Address Book (OAB)? The OAB us usually updated only once each day, and the changes are usually downloaded to the Outlook client when it first connects to the mailbox. If the OAB has been updated you can use Outlook's "Tools" menu to download the OAB at any time. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi, Additional information: When running outlook in cached mode, Offline Address book will be used instead of GAL. You can run the outlook in online mode to check if the GAL is display correctly: 1. Click Tools->Options->Mail setup tab->E-mail Accounts. 2. Highlight the outlook account, click Change. 3. Uncheck the "Use Cached Exchange mode" checkbox and restart the outlook. 4. Restart Outlook. Do you still see the deleted user?

Thanks to everyone for their replies. I am definitely using the GAL. The account did not appear in GAL today, so maybe there is some kind of delay? Just to confirm then, deleting a user in AD will lead to their removal from GAL, and is a supported method of doing this? Best Regards, Anastas "Thomas-Lin" wrote in message news:ec755afa-623d-4f83-acd0-f0a5c8a4d166... Hi, Additional information: When running outlook in cached mode, Offline Address book will be used instead of GAL. You can run the outlook in online mode to check if the GAL is display correctly: 1. Click Tools->Options->Mail setup tab->E-mail Accounts. 2. Highlight the outlook account, click Change. 3. Uncheck the "Use Cached Exchange mode" checkbox and restart the outlook. 4. Restart Outlook. Do you still see the deleted user?

On Fri, 18 Jun 2010 16:04:35 +0000, A M Mikoyan wrote: >Thanks to everyone for their replies. I am definitely using the GAL. The account did not appear in GAL today, so maybe there is some kind of delay? The "GAL" is just a view of the Active Directory exposed through NSPI. Any delays are those introduced by the AD, not Exchange. >Just to confirm then, deleting a user in AD will lead to their removal from GAL, That's correct. But the AD has replication delays. Have you confirmed that you don't have problems within the AD? >and is a supported method of doing this? Deleting an object from the AD is certainly supported. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP