Hi,

We are in a migration phase for our user mailboxes from O365 W14 (Exchange 2010) to W15 (Exchange 2013) tenant.  We use Outlook 2013 as client to access our Emails and Exchange 2013 online archive.

As pilot testing, we migrated few of the users and noticed that we are unable to view all our Folders and Sub-Folders while accessing Archive Mailbox through Outlook 2013.

The pilot users who are using Outlook 2010 SP2, it seems there is no issues with them accessing all folders and sub-folders from archive.

Any suggestions ?

Regards

Rakesh

• Edited by mrakesh79 Thursday, April 02, 2015 2:53 PM

Hi Melon,

Thank you for the valuable feedback.

Can you share me any MS article in support of this please ? it will be much appreciated.

Regards

Rakesh

Hi,

Here it is:

https://support.office.com/en-ie/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99

I hope it's helpful. :)

Regards,

Melon Chen
TechNet Community Su

Thank you so much....