temporarily stopped receiving emails

I was on leave recently. about 5 days after I left my Microsoft outlook 2007 stopped receiving emails. when I came back, I read and deleted some emails then sent a test email to myself which was delivered without problem.

Before I left I tried to set up out of office reply but failed.  is it possible that I may have changed a setting somewhere that could have caused this?

I am on Windows 7 with Office 7.

Regards

D.

 
February 2nd, 2014 6:05pm

Hi derekwinstone,

Might be your Outlook setting has been changed and you are not able to receive emails. You should check it first. To Check your email configuration follow this:

Tool >>Option>>Mail Setup>>Send Receive, Edit

After clicking on the Edit button, a another pop-up window will appear and here you have to choose and enable the Receive Mail Items option.

SMTP Server:

1.) For Non-Encrypted and TLS: 587

2.) For SSL: 465

POP3 Server:

1.) For Non-Encrypted:110

2.) For SSL: 995



Thanks
Clark Kent

  • Edited by Clark445Kent 2 hours 22 minutes ago Buttons and Numbering
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February 3rd, 2014 4:28am

Hi,

What type of account are you using? Out of Office is an Exchange specific feature, if you are using another type of account, you don't have this feature.

PS, Thanks for Clark's advice. I hope it can be helpful.

Regards,

Melon Chen
TechNet Community Support

February 3rd, 2014 6:05am

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