slow spooling and printing from Powerpoint 2013

Has anyone experienced slow spooling and printing of PowerPoint documents from PP 2013?
If I attempt to print the same document from PP2010, it spools and prints normally. It seems that the document background has something to do with slowness.

I saw an older KB where Microsoft suggested to disable background printing. Disabling background printing makes it even worse.

Thanks

here is a link to a PowerPoint file

https://www.dropbox.com/s/hle8x32j6wemday/SLOW.pptx?dl=0

  • Edited by net_tech Monday, April 06, 2015 2:06 PM
April 6th, 2015 1:56pm

Hi,

Does this only happen with PowerPoint documents? What about other Office files? How many machines are affected by this issue?

Please first check whether you have the same print settings in PowerPoint 2013 and 2010.

Also, if this is a network printer, please try to add it as a local printer, then try again and see if issue persists.

Regards,

Ethan Hua

Forum Support

Free Windows Admin Tool Kit Click here and download it now
April 7th, 2015 3:00am

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Regards,

Ethan Hua

Forum Support

May 3rd, 2015 10:16pm

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