Hi Jennt,
It appears like you pst got corrupted, where scan pst file cannot repair or remove the corruption.
What is the status, if you try to option the outlook in safe mode (outlook /safe). if the outlook still hangs?
If you are able to view the emails in safe mode, create a new personal folder and move the emails from the old pst file to new.
Still if no luck, try to add that pst to other machine outlook and move those emails to new pst file.
Inform if any issue.
- Marked as answer by William Zhou CHNModerator Monday, October 03, 2011 7:29 AM
Hi Jennt,
It appears like you pst got corrupted, where scan pst file cannot repair or remove the corruption.
What is the status, if you try to option the outlook in safe mode (outlook /safe). if the outlook still hangs?
If you are able to view the emails in safe mode, create a new personal folder and move the emails from the old pst file to new.
Still if no luck, try to add that pst to other machine outlook and move those emails to new pst file.
Inform if any issue.
- Marked as answer by William Zhou CHNModerator Monday, October 03, 2011 7:29 AM
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