reinstall Office helps with Outlook problem

we're just finishing migration to Exchange 2013 and found some Outlook 2013 clients (migrated from Exchange 2010) can't communicate with Exchange 2013. even if i recreate the Outlook profile.

what worked is to reinstall Office 2013. i will also be posting in the Office 2013 forum just want to get ideas why a reinstall fixed the problem.

March 23rd, 2015 2:21am

Hi Reno,

Try the below steps to identify connectivity issue on the Outlook user profile.

To perform the procedure in this topic, confirm that you have started Outlook.

Procedure

March 23rd, 2015 2:42am

well, i reset IE and that helped *shrugs*

thanks for replying

March 23rd, 2015 8:15am

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