read only even when I'm the first user to open the document

Hello,

I have a little issue since a couple of month. 

Sometime, when I open an Excel or a Word document on a share folder, I work on it during a few hours and when I want to save it, I can only save as new document because someone else is on it. 

I'm sure I was the first on it ( I check with the other user) and I don't have the read only notification when I open the document.

 This happens even if I'm the owner of the file. 

Do you have any suggestion ?

Thanks for your help.

PS: I'm sorry if I posted this in the wrong category

August 6th, 2013 3:06am

Hi,

As far as I know, the issue may be caused by permission setting.

First you can make sure to select Allow changes by more than one user at the same time. This also allows workbook merging

Please check the issue with the following link:

http://office.microsoft.com/en-us/excel-help/use-a-shared-workbook-to-collaborate-HP010096833.aspx

Then you can check the files permission.

Right-click the file>Click the properties> Security

Check your permission of the file.

I hopes its helps.

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August 6th, 2013 10:40pm

Hello,

Thanks for your help I'll try that tomorrow and I'll keep you posted.


August 11th, 2013 11:38pm

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