- Edited by Jim2u Friday, May 22, 2015 8:00 PM
re-install MS Office 2010
Running Windows 7 64 bit. Computer hard drive got wiped and have re-installed Windows 7. The dvd drive doesn't recognize the MS Office Home and Business 2010 like it did when I installed it previously. What can I do short of buying a new copy?
May 19th, 2015 2:36pm
I have finally gotten back to my computer.
I installed my hp printer from its dvd and it worked fine. I again tried to update the driver after the office dvd was not recognized. I was told that the best driver was already installed. I then looked at the office dvd using Linux on a 32 bit pc and it seems that everything is on the dvd. There is setups for both 64 bit and 32 bit.
Is it possible that Microsoft does something to the dvd after the first installation that renders it un-usable for a second install?
When I put the dvd into the drive on the 64 bit windows installation, the light comes on for a few seconds and then it goes out. If I then go to my computer and click on the dvd drive I am told to insert a disk.
- Edited by Jim2u Thursday, May 21, 2015 1:05 PM more info
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May 21st, 2015 1:02pm
Since my Linux disto seemed to see all that was on the DVD, I copied the DVD to a USB and MS Office installed like a charm. Thanks for giving me ideas that I should have thought of myself.
- Marked as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Monday, June 15, 2015 6:44 AM
May 22nd, 2015 12:50pm
Jim,it would be nice to change the thread as answered, and perhaps give credit if you think we deserve it. Renaming the thread, would not
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June 17th, 2015 8:12pm
Well, you have already done so, therefore, I assume you found out.
If you still puzzled, though, all you have to do is click "mark as answer" under the response that did it.
June 17th, 2015 10:32pm
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