dear all. i got problems with activesync. The internal domain name is sth like: company.edu.com but the real name worldwide is company.com. I doubt in moment that i've to enter username, what format? only the username? or the email address like firstName.lastName@company.edu.com or firstName.lastName@company.com i've done in owa setting the authentication to be only username, no need like domain\username. what i'm wrong? what i've to check? verify? i've trouble both in internal and external connections let me know. RegardsLasandro

Start off with ths - https://www.testexchangeconnectivity.com/ I assume you have published it externally, and verified the DNS names and created Autodiscover record in the external DNS. Also I assume you have a properly created a SAN certificate with the correct common name.Sukh

Lasandro

Your certificate is probably corrupt. Get it reissued. Simon.Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.

i got this error pageLasandro

Seems like you have an issue with your certificate, can you removeand try to install again. I assume it's a 3rd party cert?Sukh

You will need to take that up with your SSL provider. Simon.Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.

no, that is not 3rd party cert. Is the default one. What can i do?Lasandro

No, the cert is not from 3rd part, it is the default one of hubcas. What can i do? let me know. i'm looking forward your responces. regardsLasandro

The self signed certificate is not supported for use with ActiveSync or Outlook Anywhere. You should switch to a commercial UC/SAN certificate. Is port 443 open? Can you browse to the server on https:// Simon.Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.

how to reissued it? let me know. thank youLasandro

I'd recommned you use a 3rd party SAN cert if possible and test again for simplicity.Sukh

the port 443 is open both internally and from internet too. OWA is working fine, but active-sync is failed. I fail to setup my iphone even internally of my network also externally, from internet too. I'm using the default one certificate, and i don't plan to get from 3rd party so what can i do?Lasandro

i want to use only the default one, what can i do?Lasandro

Is OWA working externally?Sukh

Hi Lasandro, What do you mean by i've done in owa setting the authentication to be only username? Generally we set the authentication method in EMC. Can you provide more information? What error did you receive? Did you enable the activesync for the mailbox in question? Refer to: Choosing an Authentication Method for Your Exchange ActiveSync Server http://technet.microsoft.com/en-us/library/bb232023(EXCHG.80).aspxMarking the replies that has answered the question may help others who have got the same or a similar question.

duplicated problem, will merge to http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/d5f39a12-3789-494f-9f6b-4ac740291b0a. Your understanding would be appreciated.Fiona Liao TechNet Community Support

Yes Sukh, OWA is working fine externally from internet. even inside, it is working fine. i've two casservers, but only one of them i've published outside. have i to test the active-sync to the other cas server that is now published outside of organization? maybe the other cas is working fineLasandro

yes fiona. this is me on both cases, have u any solution? let me know. regardsLasandro

I really think you should consider a 3rd party cert before moving on. Whereever you host records points to will be the server which is contacted, your internet facing server with the external URL set. Sukh

on lab tests, at least i connected from internal via iphone, and it works fine, using the default certificate of exchange (no 3rd party) now, on production, i failed to connect even internally. so sth is totally wrong this timeLasandro

HEY, I'M STILL WAITING FOR YOUR SOLUTIONS. i run the command "Get-ExchangeCertificate" and it shows the one, available etc. i don't see sth that this is not working what can i do?Lasandro

I've setup the casarray for nlb, as i've two cas roles. But, from Internet, i've open the port 443 not for the internal ip address of casarray, but for one of the cas server. Is there here any configuration? as i've told before, the owa is working fine on the external IP address, which is translated to the internal on one of the cas roles, not to the casarray ip address. let me know.Lasandro

How are you trying to connect to EAS internally? Do you still get the same results form the ExchRCA?Sukh

i'm running mail setup from Iphone. choose exchange, enter the email address, username/password and then i receive the message: "Exchange Account, Unable to verify account information" i enter to to the server name even the name of casarray, also the name of one of cas servers, and i still got the same problem. I've not setup on internal and external DNS the A-Record for Autodiscover.myemail.com is this an error?Lasandro