Two users on win xp sp3, run outlook 2010 and the problems are: 1. OWA is asking for username and password but then it never loads the page 2. Webmail is also asking for userlogin details over and over 3. Free busy information is not updating. nchiliza

>> 1. OWA is asking for username and password but then it never loads the page When the same users will try to login using different computer, does the problem persists? >> 2. Webmail is also asking for userlogin details over and over What you mean by webmail, OWA is a "webmail" >> 3. Free busy information is not updating Try “C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE” /cleanfreebusyWith kind regards Krystian Zieja http://www.projectnenvision.com Follow me on twitter My Blog

Give us an update on your issue and the details about your setup for us, so we will be able to help youJonas Andersson | Microsoft Community Contributor Award 2011 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82

Hi nchiliza, Any updates on this issue? What is the meaning of “webmail”, do you mean OWA ? Do you get any error when they try to login via OWA? If so, please paste in your next post. Please explain you problem in detail that we can help you more efficiently. Thanks, EvanPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.