outlook 2007 sending duplicate emails

Hi, I have just moved to outlook 2007 for my emails [using my hotmail account] and according to my sent box it is sending two of the same emails to each recipient. How can I correct this ?

Regards,

Keith Horton

October 23rd, 2010 5:25pm

Hi,

 

Thank you for using Outlook IT Pro Discussions forum. 

 

The most possible reason which might cause Outlook to send duplicate e-mails, is that your antivirus suite is configured to check every e-mail that is sent from your mailbox. This will cause Outlook’s sending process to be interrupted in between. Thus, it will resend the mail after it has passed virus screening – resulting in a duplicate copy of the same mail being sent. So, I suggest temporarily disable the antivirus programs on your computer and check the results again. You can also send to other recipients, such as yourself to test the results.

 

Also, check the Task Manager to see if there are two outlook processes running, as this could also cause duplication of messages

 

Hope it helps.

 

Best Regards,

 

Sally Tang

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October 26th, 2010 10:25am

Hi all, I have same issue with outlook2007 SP3 on window 8 pro. I have configured Gmail, Yahoo and icloud with IMAP. Default sent is selected FROM Gmail, every time when I send any mail to any one it creates two sent mails in gmail sent folder. If I select under settings >save sent item to outlook sent folder then it will create one each in both sent folders . Anyone can help??

August 24th, 2013 4:24pm

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