one note starts on its own when I use Remote Desktop connection

Whenever I use RDC to connect to my home server, One note start and pops up totally on its own on my local computer.

Can anyone explain why, and more importantly how I can stop this behaviour?

August 1st, 2010 9:50am

Hi,

Click Start->Run, type MSCONFIG in open box and press OK.

In System Configuration window, under Startup tab, uncheck the box of "Microsoft OneNote" and press OK.

Then reboot your computer.

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August 2nd, 2010 3:51am

Hi,

Click Start->Run, type MSCONFIG in open box and press OK.

In System Configuration window, under Startup tab, uncheck the box of "Microsoft OneNote" and press OK.

Then reboot your computer.


Hi

I did that and it still starts on its own when i connect with RDC.

Onenote opens with 3 windows.

The bottom window is the program screen, then there is a window on top of that titled "set location in Onenote" with the text "where do you want to save the printout? Pick a selection or page"

on top of this is a second  pop up message saying "you cannot use this command while there is a dialogue open in Onenote"

All of these windows auto launch every time i connect to my server and i currently have to manually close them all.

August 2nd, 2010 8:58am

Ive also just noticed in the event view on my server loads of Errors and warnings for example:

EVENT ID: 1111

Driver Send To Microsoft OneNote 2010 Driver required for printer Send To OneNote 2010 is unknown. Contact the administrator to install the driver before you log in again.

 

EVENT ID: 8

The jobs in the print queue for printer Fax (redirected 1) were deleted. No user action is required.
To stop logging warning events for the print spooler, in Control Panel, open Printers, right-click a blank area of the window, click Run as Administrator, click Server Properties, click the Advanced tab, and then clear the Log spooler warning events check box.

EVENT ID: 4

Printer Fax (redirected 1) will be deleted. No user action is required.
To stop logging warning events for the print spooler, in Control Panel, open Printers, right-click a blank area of the window, click Run as Administrator, click Server Properties, click the Advanced tab, and then clear the Log spooler warning events check box.

EVENT ID: 3

Printer Fax (redirected 1) was deleted, and users will no longer be able to print to this printer. No user action is required.
To stop logging information events for the print spooler, in Control Panel, open Printers, right-click a blank area of the window, click Run as Administrator, click Server Properties, click the Advanced tab, and then clear the Log spooler information events check box.

 

 

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August 2nd, 2010 1:45pm

It appears ive fixed this issue by unselecting "printers" on the Local resources tab of RDC, which isnt ideal because i might actually want to use my Samsung printer, but now of course i cant.

Still looking for a fix for this...

  • Proposed as answer by Jason Crawford Tuesday, December 18, 2012 1:03 PM
August 2nd, 2010 1:51pm

Hi,

Is your samsung printer a network printer or a local printer? If it is a network printer, you can try to set a local printer as default printer then select "printers" on the Local resources tab of RDC to have a try.

Maybe this issue is related to Windows service.

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August 3rd, 2010 3:37am

Delete the "Send to OneNote" printer in you Devices & Printers section.  This is the only way I can figure out in preventing the pop-up.  Of course, this will prevent any future print outs to be sent to a OneNote file.  You can always reinstall the print driver for OneNote.
  • Proposed as answer by Jamin P Thursday, December 13, 2012 2:50 PM
September 20th, 2010 5:08pm

It appears ive fixed this issue by unselecting "printers" on the Local resources tab of RDC, which isnt ideal because i might actually want to use my Samsung printer, but now of course i cant.

Still looking for a fix for this...


I too discovered the workaround to this issue after a lot of frustration. Unfortunately my mstsc 6.1 keeps reenabling remote printing. I save my settings to default.rdp but time and time again it continues to revert to the old settings.

So I decided to see if there might be a newer version that might not have the same issue and discovered lots of chatter about rdc 7.0. Unfortunately I can't find one that installs to my Winodws 7 Enterprise. Everything I read indicates that RDC 7.0 ships with W7 and W2K8. But I've exaimined several 2008 and 7 installs and it's not there.

I found this but there is no download info - http://blogs.msdn.com/b/rds/archive/2009/08/21/remote-desktop-connection-7-for-windows-7-windows-xp-windows-vista.aspx

I found this but there is no download info - http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/c7082a4a-43e9-4aba-aa26-25e4caa099e2

I found this... and ther is a download... but it's only for a doc - http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e4d25d08-ae40-4c5c-ac81-eaacdc9923d3

Can anyone direct me to an RDC 7.0 that will actully intall and work with Windows 7 Enterprise?

I found this site with a download but it won't install to Win7 regardless of the compatablity mode selected -

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October 14th, 2010 10:21pm

I'll chime in here as well to say this happens to me too.  Driving me crazy!  Mine opens Onenote, inserts a new page and then gives me an error

"The file you have selected cannot be inserted as a printout. There may be a problem with the file, or you may not have the right program installed. You must first install a program that can open and print this file type, and then try again."

Rather than delete the printer, I've adjusted the settings only to allow printing from 12:00am to 12:01am.

When I remote to my home computer, I notice that 3 of my printers (including the OneNote printer) get "remote desktop redirected printer doc" files in their queue yet I've not sent a print command from the home computer.  I don't know if this is a OneNote problem or actually something else... and OneNote printer is just the annoying one.

November 5th, 2010 1:43pm

I'm going to say the same thing, however this is happening on connection to a DC and it's sending things to all printers.

 

 

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January 14th, 2011 12:02pm

Hello Everyone,

I am also experiencing this, but it only seems to happen when I start an RDP session to my Windows 7 Laptop from my Windows 7 Desktop. If I open an RDP session to any other machine (Windows 2003, Vista or Windows 7) from my Windows 7 desktop it does not seem to happen.

OneNote 2010 is installed on both machines. I think cenders suggestion is going to be the best option for now until a fix/workaround is found.

Regards,

January 26th, 2011 10:04am

Although the solutions some of you are proposing may help with the problem, I believe  that you are missing the underlying cause of this.  I don't have ANY local resources being made available to the RDP session, so that's not the case for me.

 

It's caused by a key (or combination of keys) that trigger this.  For me, it tries to launch one note as well as print, until I run my hand over the entire keyboard (thus releasing whatever key it thinks is being pressed).  I still haven't figured out which key(s) the computer thinks are being pressed, but will post here when I do (usually when I connect to remote desktop, it's for work, and I don't have time to play around with the keyboard when the problem shows up).  If someone else figures out which key is doing it (by pressing it, thus releasing), let us know  :)

 

 

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February 14th, 2011 3:24pm

is anyone going to bother helping answer this question from Microsoft?

 

I've had this problem as far back as the last version of Office and I just am beyond annoyed at it.

 

Get your act together Support.

 

 

May 9th, 2011 11:10am

Same here. Very annoying problem. And all there seems to be is workarounds, no real solution...

Either I disable printer forwarding in mstsc or I disable my OneNote printer. Both gives me limitations.

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August 25th, 2011 4:37pm

is anyone going to bother helping answer this question from Microsoft?

I've had this problem as far back as the last version of Office and I just am beyond annoyed at it.

Get your act together Support.

I second this.  I'm getting this problem on a newly built Windows 7 Home Premium PC, Office 2010, and RDC'ing into my Windows XP box.  I have a Samsung network printer available.  When I RDC, I get the exact same set of windows popping up.  At first I thought maybe it was the Samsung printer manager software causing problems, so I uninstalled everything except the driver itself, but the problem persisted.

Know how I fixed the problem?  I uninstalled OneNote.  Done.  Sorry Microsoft, but all I really wanted was Excel, Word, and sometimes PowerPoint.  OneNote looks mildly interesting, and I'm sure it does some useful things, but I have very little patience for things that get in my way, and eliminating your software was the path of least resistance.

FIX THIS ISSUE.  You know, for all the people who actually want to use OneNote.

September 11th, 2011 5:46am

I'm pretty sure this is a Samsung issue, not a Microsoft issue.  It happens with whatever printers you have installed on the computer running the RDC client whenever you have printer sharing enabled; I've had it send pages to the XPS printer, my PDF print driver, and even real printers in my office ever since I installed the Samsung drivers on my home pc.
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November 30th, 2011 9:40pm

Yet another work around that does not involve removing the One Note Printer Driver.   I set One Note as a printer to be available only between 12:00 and 12:01 AM.  Seems to not start now.  This was bugging the crap out of me too.  

Course if you want to print to one note now you have to change that setting but at least you don't have to re-install the driver.

 

December 14th, 2011 2:53am

It's not a Saumsung issue.  I'm experiencing this problem and there are no Samsung printers involved.  Dell, HP, Sharp and Ricoh.  No Samsung to speak of. 
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March 15th, 2012 2:52pm

I was having the same problem and in a real hurry to fix it, unable to find anything online about it. My client doesn't use OneNote, has no concept of what it is (to be honest, neither do I) so I just went through the Office 2010 installer and removed the bugger. Just double check that OneNote HAS been uninstalled, as it took me two goes to do it.
  • Proposed as answer by tnsdamian Friday, March 23, 2012 4:22 AM
March 23rd, 2012 4:21am

Hi,

I got this error on Windows XP as well as under Windows 7.  I am 100% sure this is a Samsung driver issue because I did not have this problem before.

To fix the problem, I simply change options in the remote desktop Local Ressource tab.  I uncheck "Printer" then One Note as well as all printers on my job's laptop are not trying to send "Remote desktop printing..."

  • Proposed as answer by vijaydaniel.s Wednesday, March 28, 2012 7:51 PM
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March 28th, 2012 11:32am

I too had a same issue. i started getting same error popups after installing Samsung ML2580 driver setup.

later i uninstalled Samsung  C panel utility under programes and features.

the trick is never install setup file of any printer driver on the terminal  server. always extract the driver and add driver by only selecting particular inf files. because along with driver setup utilities like monitoring tools and c panel will be installed and this is the one creating the popups.

- Vijay Daniel

  • Proposed as answer by vijaydaniel.s Wednesday, March 28, 2012 7:58 PM
March 28th, 2012 7:57pm

This is not an issue with any specific sort of printer.  The RDC is pulling the any printer.  In our environment, if you RDP from windows 7 to a 7/2008 box it pulls up (on  the server) the remote printer and sends some sort of output.
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April 5th, 2012 1:14pm

I'm an MSP, connecting to things remotely between XP through Server 8 with RDP (VNC with WFW 3.11 through 2000..).

The only occurs with ONE SBS 2003 server.. and occurs for all four of us.  It has happened on both my XP Pro workstation before this Windows 7 Enterprise workstation.  It started with OneNote 2007, we are currently at OneNote 2010.

What I "can" say is that it is "not" the workstation, other than OneNote is installed and thus it opens.  My home PC does not, and thus does not have this problem.

80 other servers do not exhibit this behavior.. only this one.

Though annoying, I have not spent the time to track it down.. but do know that it isn't "something else" other than having OneNote installed, and something on that server installed..

Having a "real" solution would be helpful.  I'm not a big fan of OneNote.. but we are an MS Partner and as such do their bidding.

April 6th, 2012 3:35pm

I found that easy print was not so easy after all :)

In group policy disable "use remote desktop easy print printer driver first". Now easy print is 2nd choice, not 1st choice.

printer redirection in group policy is found under both computer policy and user policy.

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May 24th, 2012 3:06pm

Hi!

I'm facing a similar issue. I've 2 servers. One running Win2K3 and another running Win2K8 R2. In both when I connect using RDP it sends 2 blank pages to my local printer. I'm using a Windows 7 to connect on those servers. I've another servers that the issue doesn't happen.

Doesn't matter which print it's. It could be PDF printer, or from any other vendor.

Any tips to fix something weird like that?

June 13th, 2012 2:56pm

Workaround ------------------------ 1. Open remote desktop (mstsc) 2. click Option 3. click local resource tab 4. Uncheck "Printer (T)" under "local device and printer section"
  • Proposed as answer by Azmal1 Wednesday, July 11, 2012 9:33 AM
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July 11th, 2012 9:33am

Workaround ------------------------ 1. Open remote desktop (mstsc) 2. click Option 3. click local resource tab 4. Uncheck "Printer (T)" under "local device and printer section"

This workaround doesn't work with tsmmc.msc for managing multiple remote sessions. It will also turn off printing, rather than removing the generation of the "Remote Desktop Redirected Printer Doc"

July 11th, 2012 9:41am

Well, that is an ok workaround and *might qualify as an answer to the question but isn't a solution to the problem.

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July 11th, 2012 2:02pm

This isn't a Samsung issue.  I believe it might actually be a remote desktop issue.  RDC appears to be sending a key sequence that happens to trigger print to one note (or other printers).  I had this problem well before I got a Samsung printer.
July 26th, 2012 1:57pm

The more I read in this thread and the other one:  One Note Remote Desktop Printer Redirection

I'm beginning to think this is an issue with Remote Desktop.

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July 26th, 2012 2:00pm

I don't think this is an issue with Remote Desktop, but an issue with OneNote.  I have Windows 7, Office 2010, but I have some software that I have to run in XP mode.  Whenever I go into XP mode, OneNote immediately starts and opens windows.  If I close OneNote, it just reopens.  I unchecked it in the start menu, rebooted the computer and it continues to do the same thing.  I did try the proposed workaround above of making it only availabe from 12:00 to 12:01 AM and that seems to work.

But that is just a work around.  I wish there was a fix for this problem.

September 6th, 2012 6:01pm

I agree with the statement that it is a Remote Desktop issue and I will explain why.  I first noticed the problem about a year ago when I had a local machine with XP running NO Microsoft office product.  I would get a print job with zero bytes sent to several of my printer when I connected to RDP.  They would not interfere with other printing but would just sit in the queue until cleared.  A few months ago I upgraded all machines in my office to W7 64 bit and MS Office 2010 and am continuing to have the problem, only now I get the additional information that there is One Note involved.  So I think it has something to do with an update from Microsoft that is having an unintended consequence.  It is a nuisance since I open at least 3 RDP sessions every day but I can close the notice with no further problems.  However about a month ago I downloaded new printer drivers for PDFCreator and I get a separate window for each session asking to name the destination file and I have to close each window individually plus the one window notification for One Note.  And I have this problem whether I am connecting from home or from my office.  The problem started at the same time on both machines, well before One Note. 

  • Edited by RHWESTON Thursday, November 08, 2012 7:19 PM
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November 8th, 2012 6:10pm

Hello.

I am now having this same issue. I have some rdc clients that receive from terminal server pdf black page redirected from it. If no pdf printer, it sends to xps printer. @home, it sends me to one note printer. I am sure it's a teminal server issue, because I have other server and the major difference between them is one is fully updated and the other is not. The fully updated one is giving me this.

What is strage is the fact that only happens with printers that sends to file. No happening to real printers!

Any more ideias?

November 28th, 2012 10:54pm

Hello, I just had the same issue staring yesterday for all of our rdp users connecting to a Windows 2003 R2 server.   I had recently installed a print driver for a Xerox WorkCenter 3210 printer so a user could use their local printer when connected.

All of a sudden after rebooting the terminal server everyone was complaining about getting the OneNote to mysteriously just started popping up on everyones screens.

I spent the better part of a day trying to fugure out what was wrong with OneNote to cause this to keep opening and believed it was a OneNote issue.

Then when I went home and connected to the same terminal server I had the same issue.  Only then I looked at all of the other local printers that were also redirected through the terminal services connected and the other two printers also were queuing up print jobs labeled "Remote Desktop Redirected Printer Doc", and since I was at home off the network they were all just sitting in the queue.  This told me that the same print job that was getting send to the "Send to OneNote" Printer causing OneNote to open was also being sent to all of the other printers.   Only it was causing OneNote to open and the other printers just ignored the jobs.

I went back and uninstalled the print driver and software for the Xerox that I had installed and the issues went away.

I am guessing this is an issue with Remote Desktop in conjuction with how some printer drivers are working on the server for the specific driver installed on the Remote Desktop OS.  I do not think this is an issue with OneNote, only that it shows itself much more obviously since OneNote opens to deal with the print job sent to that device.

Let me know if you have any other thoughts.

Thanks,

Jeff Cleath

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November 29th, 2012 3:59pm

Hi again.

I think I got it!!!!

I have cutepdf writer and xps writer on the client computer.

I have changed their port to LPT1 and LPT2. Never happened again.

After that, I put back again the CPW2 port and the XPS port, and login again and happened again!

So, to fix on the server we might have to do this: http://support.microsoft.com/kb/302361

Please send me your feed back.

PS: You can also do a regfile with the following code:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR]
"FilterQueueType"=dword:ffffffff

It's working for me now.

Thank you all

  • Edited by Rsilva Thursday, November 29, 2012 11:50 PM
  • Proposed as answer by Rsilva Thursday, November 29, 2012 11:50 PM
  • Unproposed as answer by Rsilva Saturday, December 01, 2012 11:25 AM
November 29th, 2012 11:27pm

Just fixed mine. Same issue as all. It was happening on 3 Windows 7 PC's with RDP into a 2008 Server.

My System:

2008 Server R2 using Print Management, All 3 PC's do have One Note, none have a Samsung Driver.

To fix it:

Administrative Tools > Terminal Services > Terminal Services Connection

Under connections I right-clicked the connection (RDP-Tcp) and then select Properties.

Client Settings tab

Under Redirection select the check box next to Windows Printer, which disables it.

Reconnect to the Server and the problem is gone.

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November 30th, 2012 1:34pm

If you do disable the Windows Printer mapping are you not disabling the ability for the user to have any mapped printers when using remote desktop?  That  would not seem to be a viable solution if that is the case.

Thanks,

Jeff

November 30th, 2012 3:49pm

While turning off printer redirection makes the problem go away, this isn't a fix.  You are turning off a feature to mitigate the problem.  There are people who need printer redirection turned on and when it is turned on, this problem should not occur.

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November 30th, 2012 4:02pm

I've had the exact same problem except I'm running 2003 Server and working with Windows 7 computer.

I tried to do your fix but 2003 is set up differently See below

Administrative Tools > Terminal Services Configuration> Connection

Under connections I right-clicked the connection (RDP-Tcp) and then select Properties.

Client Settings tab  

I couldn't find a redirection tab.  So I tried to de-select the printers under connection, logged off the remote session then logged on again and still got the same pop ups. 

Do I need to change different settings.

December 6th, 2012 7:02pm

I tried, but no luck.

Any news?

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January 19th, 2013 11:44am

Well... I had the same issue as all of you. But when I Removed the "OneNote Printer" from the computer I was RDC FROM, the problem went away.  I can still keep the "Printers" settings ON on my RDC with this.  Of course, if you really use OneNote Printer... that's not an option, I guess.

Now, I deteled OneNote Printer on my server first and that didn't work.  Then, I deleted it from my local machine and it worked.  Deleting it from my local machine should have been sufficient, but I can't say this with complete certitude.  Try it first... if it still doesn't work, then try the server option as well.  But I think it will work fine after removing it locally.

P.S. not actually sure of the exact name of "OneNote Printer" since I don't have anymore instances of it.
February 3rd, 2013 4:29am

Hello,

I have solution for problem,

Remove all aditional programs for printers in server. Leave just drivers.

I was uninstaled samsung ML 2580 smart panel from server and problem solved!

D.J


  • Edited by Deividas J Thursday, February 21, 2013 2:12 PM
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February 21st, 2013 2:09pm

Hello,

I have solution for problem,

Remove all aditional programs for printers in server. Leave just drivers.

I was uninstaled samsung ML 2580 smart panel from server and problem solved!

D.J



  • Proposed as answer by Deividas J Thursday, February 21, 2013 2:11 PM
  • Edited by Deividas J Thursday, February 21, 2013 2:12 PM
February 21st, 2013 2:11pm

SOLUTION > samsung printer software removed (the hard way) and installed newest version without SMARTPANEL

No remote desktop redirected printer jobs anymore !!!

In the past already learned samsung just can not make good software, look at there mobile phone software.. is a real crime


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May 11th, 2013 11:33am

I have cutepdf writer and xps writer on the client computer.

I have changed their port to LPT1 and LPT2. Never happened again.

After that, I put back again the CPW2 port and the XPS port, and login again and happened again!

So, to fix on the server we might have to do this: http://support.microsoft.com/kb/302361

Please send me your feed back.

PS: You can also do a regfile with the following code:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR]
"FilterQueueType"=dword:ffffffff


The solution of RSilva worked for me, similar problem in virtual winXP mode.

I added the FilterQueueType value  in HKEY_LOCAL_MACHINE\SYSTEM\CONTROLESET001\Enum\Root\RDPDR

and the problem is gone without uninstalling any printers. (HP, brother, Pdfcreator)

Thanks

September 4th, 2013 8:22am

SOLUTION > samsung printer software removed (the hard way) and installed newest version without SMARTPANEL

No remote desktop redirected printer jobs anymore !!!

In the past already learned samsung just can not make good software, look at there mobile phone software.. is a real crime


I also got rid of the problem after removing Samsung software (SCX-4825 printer)

Thanks !

  • Proposed as answer by Simmons38 Friday, December 27, 2013 10:00 PM
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September 9th, 2013 9:33am

After hours of reading through forums and posts similar to this one, and knowing the proposed work-arounds were not going to be accepted by my client that was having the issue, I came to the conclusion that it had to be a print driver or the software that gets installed along with the print driver on the server that was causing my issue.

I started searching and came across some Epson software that was installed on the remote desktop server when I was trying to get a scale house ticket printer to work as a network printer. The printer was not installed on the server but the software remained in the add and remove programs list.

I removed the three Epson entries in the add and remove programs list and the problem stopped.

I don't know if this was mentioned above but the behavior I observed was that the print job was going to multiple printers, not just OneNote. I my case if I removed the OneNote pritner I would then get prompted by the Microsoft XPS Document Writer for a file location to save to.

I could open the print queue for each of the printers that were getting redirected on my local machine, I would then log in to the remote desktop server that I was having the issue on. I could see the "remote desktop redirected printer doc" get sent to each printer. If the printer was online it would flash for only a moment and the printer would ignore the job as if nothing had been sent to it. If the printer was offline the job would stay in the queue.

I think this was mentioned above so I will reiterate, don't approach the issue like it is a problem just with OneNote or with a particular driver from a particular manufacturer. We know at the very least that the problem can be caused by Samsung driver/printer software and by Epson driver/printer software so it stands to reason that there can be other drivers/printer software packages that can cause the same problems.

I hope this helps! 


  • Edited by TechViiper Friday, March 14, 2014 2:45 PM
March 14th, 2014 2:44pm

Despite two decades of reading forum answers I have never bothered to add my two cents but after a lot of troubleshooting this one I have to agree with TechViper.  I have seen this issue occur a few times in the last few years and someone finally paid me enough to look into it deeper than "un-tick mapped printers".  

I removed Samsung's suit of software while retaining the drivers and it resolved the issue.  It appears that it sends out some form of request that is causing the issue.  I tried to map only the default printer via GP but, while removing the save .xml file windows it still caused the OneNote popups.  I still have not traced the exact process that was doing it but removing the suit solved the issue.

If it ever occurs again for another client then maybe I will troubleshoot further.

Luck!

  • Proposed as answer by zdk65 19 hours 15 minutes ago
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April 3rd, 2014 7:12am

nope, not a samsung issue.  i have the same problem and I remote into a dozen different servers and have no samsung printers.  i've started not installing one note on my computers because i couldn't find an answer. unfortunately, i forgot to deselect it on my new laptop and now it's happening again. if i find an answer, i'll sure let you know.
September 19th, 2014 1:46am

Hi all,

I know this is an old thread but I hope my answer can help somebody.

SOLUTION: removing the Samsung-Software (not the printer driver) solved the problem for me.

Many thanks for all the valuable posts.

Regards

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September 3rd, 2015 8:04am

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