office word 2013 only one print option available

Trying to print pages of document - will not let me select any other option other than "print whole document".  Can't type in page numbers below, can't select custom printing.  It's greyed out and nothing can be selected.

Just got 2013 and very unhappy over and over with different aspects :(   Wish I'd saved my $155

May 18th, 2015 7:30am

First of all enable printing in case if it is not

Try printing a demo page using this article: https://support.microsoft.com/en-us/kb/826845

If the above solution doesn't work try saving the document in PDF and then print.

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May 18th, 2015 8:05am

Hi,

As far as I know, this issue might be a problem with the printer or printer driver, some printer settings might have been hidden. You can try the following things to try to fix the problem.

  • Run Microsoft Update. In Office 2013, click File > Account > Update Options, and then click the option you want.
  • Go to the printer manufacturer's website and try to update the printer driver.
  • If you are on a network, contact an administrator.
  • If you are running Windows 7, run the Windows 7 Printer Troubleshooter.

More reference:

https://support.office.com/en-za/article/My-Print-button-and-some-printer-settings-arent-available-6a548ebd-bcae-4641-b8ac-ca1fa7ef291e

Hope it's helpful.

Regards,

George Zhao
TechNet Community Support

May 19th, 2015 7:30am

Thanks for reply but wasn't it - it's updated as is driver...I am the administrator.  I just ended up printing the whole silly thing and took the pages I wanted. 
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May 31st, 2015 12:18pm

printing enabled - it can print - just not the selection I wanted.  Thanks though - It was worth a check

May 31st, 2015 12:19pm

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