A document that was uploaded to a content management system, downloaded and worked on by other users who exchanged the document via e-mail, then uploaded again, had the same color for two users after being downloaded once more. The two users still had the same color after I shut everything down and logged back in again. All other users (there were about six in all) had individual colors.
How can I fix this problem, so that each user has a separate color--not just four users having separate colors and two users sharing a color? There certainly were colors that were not in use in the document (green, yellow, silver, etc.).
Because the document resided in a content management system, I was referred to this forum instead of the more general Word 2013 forum. Any help would be very much appreciated!