multiple users, same color in Word 2013 document

A document that was uploaded to a content management system, downloaded and worked on by other users who exchanged the document via e-mail, then uploaded again, had the same color for two users after being downloaded once more. The two users still had the same color after I shut everything down and logged back in again. All other users (there were about six in all) had individual colors.

How can I fix this problem, so that each user has a separate color--not just four users having separate colors and two users sharing a color? There certainly were colors that were not in use in the document (green, yellow, silver, etc.).

Because the document resided in a content management system, I was referred to this forum instead of the more general Word 2013 forum. Any help would be very much appreciated!

February 4th, 2015 4:47pm

Hi,

I'm not sure what color it is in your post, font color or else?

Please also explain the user's process to handle the document, if possible, step by step, so that I can have a better understanding.

Regards,

Melon Chen
TechNet Community Support

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February 6th, 2015 8:59am

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