Upgrading to exchange 2013 from 2007, the users I have migrated cannot access their email.  Outlook 2010 say disconnected at the bottom of the screen, OWA just keeps taking them back to the main screen. I migrated 7 of 88 users.
How can I get my 7 users on line with either out access or

Check URL http://blogs.technet.com/b/exchange/archive/2015/02/20/exchange-2013-and-exchange-2010-coexistence-with-kerberos-authentication.aspx

Sorry I don't understand what I need to do here, it is talking about 2010 I am upgrading from 2007 would I follow the same steps?  

Will this affect the uses still on the 2007exchange server?

HI This is JWH again, 

Is there any way to get the 7 users backk onto the 2007 exchange server?  So they can access thier email until I can figure out what is not set up correctly?

Hi,

From your description, I recommend you check these problematic users' properties in ADUC and verify that in the Security tab these accounts are configured to inherit permissions. If the tick box is cleared you need to tick it and apply the change.

Hope this can be helpful to you.

Best regards,

Most likely the mailboxes belonging to the 7 users were moved from a database residing on an Exchange 2007 server to a database on an Exchange 2013 server. Take one of the users that are no longer working and move them back (mailbox migration but source and destination are exchanged). Check if that user can now logon using OWA (note that for Outlook you have the additional issue of the profile that could have become corrupted - in order to test, you should start with a fresh new Outlook profile for the user you've just moved back). If the operation succeeds repeat for the rest of the users.

Then you could use a test mailbox in order to do a test migration and see if you experience the same symptoms.

Also - Amy has a very good point, I've seen ActiveSync failing for users from the very same cause (ADUC permissions not inherited).

OWA is now working that was due to both servers have the same URL for it but

the users that have been migrated to 2013 still cannot access their email.

                If they already had outlook on the old 2007 it says disconnected

                If they are new to outlook it keeps asking for a password, or if I add them to a new computer.

I think it must be a setting somewhere but I am at a loss

Thank you for your help with this!

Hi!

Verify if you create the virtualdirectories of the exchange 2013, if you dont, maybe the domain cannot find the mailboxes because are migrated, or in the DNS record verify if the mx are correct with the ip.

Regards

The virtual directories all look fine.  I created an account on the 2007 and it creates the account fine When I tried the same thing on the 2013 server it get to "Logon to the server" and stops, it is like it is not seeing Exchange

Thank you for all your help!!! I have everyone back on and accessing their email.  Now I can start the migration process.

What I had to do

I did not have legacy in my Exc 20013 servers certificate
I did not create a new certificate for the old legacy 2007 server
I was testing my user access with an XP system - this was a bit embarrassing
I resolved the issue of user on 2013 access my old Public folders with this link  http://support.microsoft.com/kb/2834139/