Lost folders and files on Outlook Express. How to retrieve them?

Hi

 

Thank you for using Microsoft Office for IT Professionals Forums.

 

From your description, you can refer to this KB steps troubleshoot this issue:

“Outlook Express e-mail messages are missing from the Inbox folder”

http://support.microsoft.com/kb/321505

 

All e-mail items may be missing when you start Outlook Express 6.0 Service Pack 1 or Outlook Express 6.0 Service Pack 2

http://support.microsoft.com/kb/918069

 

In order to protect your data, it is recommended to backup Outlook express data regularly.

How to back up and to restore Outlook Express data

http://support.microsoft.com/kb/270670

 

Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

 

Best regards

William Zhou

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 Generally speaking, it is not suggested to operate your computer after data loss happen because it may makes things 

get worse. I can try to use third party data recovery software to check for your files frist and most of them are free to

 use. 

• Edited by uFly-Anna 3 hours 27 minutes ago