Hi,

I have this issue on a few computers where I work. After installing the KB2920753 (january 2015), I get the message invalid pointer array when using powerpivot, however on some other workdesk, I don't have that message, can someone help me on that?

Please check if this post can help.

• Proposed as answer by Gil RavivMicrosoft employee 13 hours 50 minutes ago

Please check if this post can help.

• Proposed as answer by Gil RavivMicrosoft employee Tuesday, March 31, 2015 5:36 PM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Tuesday, April 14, 2015 9:04 AM

I am getting the error referenced and tried the suggested solution but when I ran the hotfix, it said I had no products installed to which it applied.

Win 7, Excel 2013 15.0.4693.1000  MSO 15.0.4701.1000 32-bit.

Went back and noticed that there is an option to show all hotfixes.  Clicked that and saw the x86 version.  Downloaded and applied that and it fixed the problem.  Default is 64-bit apparently but I needed the 32-bit version.

Thanks.

• Edited by Mark Worthen 16 hours 4 minutes ago Updated to show fix for error

I am getting the error referenced and tried the suggested solution but when I ran the hotfix, it said I had no products installed to which it applied.

Win 7, Excel 2013 15.0.4693.1000  MSO 15.0.4701.1000 32-bit.

Went back and noticed that there is an option to show all hotfixes.  Clicked that and saw the x86 version.  Downloaded and applied that and it fixed the problem.  Default is 64-bit apparently but I needed the 32-bit version.

Thanks.

• Edited by Mark Worthen Friday, May 01, 2015 3:22 PM Updated to show fix for error