Hi my web mail was working fine and i dont know how it is not working now. the following massage is showing while i trying to access the web mail by IE. Outlook Web Access did not initialize. An event has been logged so that the system administrator can resolve the issue. Please contact technical support for your organization. Unable to create Internet Information Services (IIS) directory entry. Error message is: Exception from HRESULT: 0x80005008. HResult = -2147463160. Can anyone please help me for that.

This is a server side error and if you are not the Exchange Administrator, there´s nothing you can do. If you are an Exchange Admin: Is all required services started? Any errors in the eventlog? Martina Miskovic

i am server admin and i am learning. can you please help to solve this problem. can you please tell me the steps. please. all required service is started and the following error is showing in server application server An error occurred while the Outlook Web Access configuration settings were being loaded. Virtual directory: "owa". Web site: "Default Web Site". Error message: "Unable to create Internet Information Services (IIS) directory entry. Error message is: Exception from HRESULT: 0x80005008. HResult = -2147463160." For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Check for any error in the Application Log In Exchange Management Shell (EMS) run these commands and post the output Test-Servicehealth Get-owavirtualdirectory | fl Is just OWA affected or do you have problem with MAPI, ActiveSync etc aswell?Martina Miskovic

just OWA is not working properly i mean i cant access web mail by IE

Hi, Check whether the services related to IIS, WWW etc. are in started stageRegards from www.windowsadmin.info

Shamim-IT, How are things going? Any errors in the Application Log? Are you able to see the OWA Virutal Directory in IIS? You might need to recreate the virtualdirectory. How To: Recreate OWA Virtual Directory http://exchangeshare.wordpress.com/2008/07/16/how-to-recreate-owa-virtual-directory-exchange-2007/ Please, post any updateMartina Miskovic

Hi, Any update on this issue?Martina Miskovic

Hello, Run the following command in CMD: C:\Inetpub\AdminScripts>cscript adsutil.vbs find w3svc/IpSecurity What’s the output? If it display the entry: “w3svc/1/ROOT/owa”, run the following command to delete it: C:\Inetpub\AdminScripts>cscript adsutil.vbs delete w3svc/1/ROOT/owa/IpSecurity Do “IISReset” and see if OWA works. Thanks, Simon

if i recreate the owa is it going to make any problem with OS or Exchange software. i am asking because my office outlook is working fine.

Hello No, changing settings for OWA VD will not affect the Outlook users. Please try and have a good luck. Thanks, Simon

hi i tryed to open the owa from Exchange Managment Console but i cant find the owa in there. i use the following link Exchange Managment Console Server Configuration Client Access. can you help me finding the owa in there? thanks