how to set the encoding for incoming mails in Outlook 2007

Hi All,

 

I have a problem reading the emails(from Outlook 2007) with different encoding format, for examples someone send an email to me with japanese character and I received with the ? character instead of the right one...I can correct the Encoding by changing it to UTF-8 encoding, then after that I can read the email...I dont want to do this everytime...my colleagues(with outlook 2003) can read the email without changing the encoding manually. Is there a way to set it automatically? How come using the 2007 version cannot? 

Hope someone could send me a feedback

 

Thanks

Erik

December 7th, 2010 7:07am

Hi,

 

 

From your description , I understand that you want Outlook to set incoming messages encoding automatically.

 

Tools-> Options-> tab Mail Format-> International Options

To override for a single message while composing, press the expansion button in the Options section on the Message tab.

To override for reading a message, double click to open the message and then use the Other Actions-> Encoding menu

 

Sincerely,

 

Harry 

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December 8th, 2010 7:44am

Hi Harry,

Thanks that you got what i mean...BUT your isn't convincing yet.

"Tools-> Options-> tab Mail Format-> International Options" - this is for outgoing mails

"To override for reading a message, double click to open the message and then use the Other Actions-> Encoding menu" - This one is the manually changing the Encoding.

What I want to know is, is there an options to set the Incoming Mail encoding? let say...I want the Unicode UTF-8...is there a way to do that?

and it's not benificial to upgrade to 2007 version if this features can't be possible then.

 

Thanks

  • Proposed as answer by Iyad Qumsh Tuesday, March 01, 2011 9:59 AM
  • Unproposed as answer by Iyad Qumsh Tuesday, March 01, 2011 9:59 AM
December 13th, 2010 2:51am

Any solution for INCOMMING mail?

Thanks,
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March 11th, 2011 12:40pm

Open the message (double click)-> Actions-> Other Actions-> Encoding

I face the same problem and I found the answer here:

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/where-is-view-encoding-option/add497a1-f455-4f36-8651-06cbddb1df4f

November 21st, 2014 2:28am

Open the message (double click)-> Actions-> Other Actions-> Encoding

I face the same problem and I found the answer here:

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/where-is-view-encoding-option/add497a1-f455-4f36-8651-06cbddb1df4f

Hi Wijaya, 

I tried Open the message (double click)-> Actions-> Other Actions-> Encoding and it works but only the email that I am currently viewing. I need to set the encoding for each email I view. Is there any way to set the default incoming mail encoding? 

Thank you

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April 14th, 2015 2:26am

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