User CT - deleted some time ago, in GAl is not present but in offline address book it is present. I have rebuilt the OAB 2 days ago which didn't resolve the issue. thank you for your help. test user : test.another@ciigroup.com (mailto:test.another@ciigroup.com)

Hi Which Exchange version are you talking about here? Start verbose logging on OAL Generator and try to rebuild it again and check application log in event viewerJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

On Fri, 20 Aug 2010 05:59:22 +0000, minoosh7 wrote: > > >User CT - deleted some time ago, in GAl is not present but in offline address book it is present. I have rebuilt the OAB 2 days ago which didn't resolve the issue. thank you for your help. > >test user : test.another@ciigroup.com (mailto:test.another@ciigroup.com) Maybe your problem is on the client? Stop Outlook, find, and delete, the *.oab files on the client and then start Outllok and download the OAB. Knowing what release of Exchange you're running and what release of Outlook is important in determining how the OAB gets to Outlook. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP