I have an Exchange 2010 SP2 server receiving emails but some emails are not getting to my inbox. In the EMC I run : Get-Exchangeserver | where {$_.isHubTransportServer -eq $true -or $_.isMailboxServer -eq $true} | Get-Messagetrackinglog -Start "5/9/2012 7:00 AM" -End "5/9/2012 5:00 PM" -EventId "Fail" -Recipients greg@mydomain.com | Select-Object Timestamp,Clienthostname,eventid,source,sender,@{Name="Recipients";Expression={$_.recipients}},Recipientcount,serverhostname,SourceContext I see: Timestamp : 5/9/2012 10:52:03 AM ClientHostname : email EventId : FAIL Source : SMTP Sender : ahi@checkout.info Recipients : {user1@mydomain.com, greg@mydomain.com, user2@mydomain.com} RecipientCount : 3 ServerHostname : SourceContext : Content Filter Agent Timestamp : 5/9/2012 11:28:48 AM ClientHostname : email EventId : FAIL Source : SMTP Sender : IntuitServiceNotice@intuit.com Recipients : {user1@mydomain.com, greg@mydomain.com, user2@mydomain.com}RecipientCount : 3 ServerHostname : SourceContext : Sender Id Agent Timestamp : 5/9/2012 12:05:10 PM ClientHostname : email EventId : FAIL Source : SMTP Sender : QuickBooks_CustomerService@intuit.com Recipients : {user1@mydomain.com, greg@mydomain.com, user2@mydomain.com}RecipientCount : 3 ServerHostname : SourceContext : Sender Id Agent Timestamp : 5/9/2012 12:05:32 PM ClientHostname : email EventId : FAIL Source : SMTP Sender : QuickBooks_CustomerService@intuit.com Recipients : {user1@mydomain.com, greg@mydomain.com, user2@mydomain.com}RecipientCount : 3 ServerHostname : SourceContext : Sender Id Agent Timestamp : 5/9/2012 12:09:09 PM ClientHostname : email EventId : FAIL Source : SMTP Sender : QuickBooks_CustomerService@intuit.com Recipients : {user1@mydomain.com, greg@mydomain.com, user2@mydomain.com}RecipientCount : 3 ServerHostname : SourceContext : Sender Id Agent I check the smtpreceive logs in: C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Logs\ProtocolLog\SmtpReceive\RECV20120509-1.log and the messages say queued mail for delivery but they are not delivered. I just turned on Quarantine messages with SCL rating greather than or equal to 6 so at least when this happens in the future the email should be in the mailbox I designated. In case you are wondering the message is addressed to a distrubition group. So where did these emails go? Why does the smtpreceive log say queued for delivery but the EMC command says FAILED? Thanks,

hi, If these mails has been routed to your exchange server, and finally they can't been route to mailbox successful. I think these messages will stay at undelivery queue. So you first should check the queue. You can use the queue viewer to check. Smtp log record the connect state between server and server, message tracking log record the process of mail delivery in the internal server. So they are not the same. hope can help you thanks,CastinLu TechNet Community Support

Run a www.dnsstuff.com report for the e-mail/domain. The could be many reasons such as server down, closed port 25, non-existing e-mail or alias.

So some e-mails get delivered correctly while others do not?

Most emails do get delivered. However we are having difficultiy receiving emails from intuit.com. As you can see the email gets to the server. However when I run: Get-Exchangeserver | where {$_.isHubTransportServer -eq $true -or $_.isMailboxServer -eq $true} | Get-Messagetrackinglog -Start "5/9/2012 7:00 AM" -End "5/9/2012 5:00 PM" -EventId "Fail" -Recipientsgreg@mydomain.com | Select-Object Timestamp,Clienthostname,eventid,source,sender,@{Name="Recipients";Expression={$_.recipients}},Recipientcount,serverhostname,SourceContext The messages show as FAILED. I can not find why they failed.

hi, In the EMC->tool mailbox->message tracking open it and go to options, see all option->mail control-?delivery report. Try to find Why your mail delivery failure? hope can help you thanks, CastinLu TechNet Community Support

It was right in front of me. Oh well. Thank you for your help.

You blocked intuit.com?

Greg_33, I'm curious at to what the problem was. Thanks.