fail to see outlook.pst file with scanpst.exe in my pc

I have a corrupted pst file in outlook 2007. When I launch the scanpst file, I can only see outcmd.dat, outlook.NK2, outlook.srs, outlook.xml, outlprnt in the outlook folder. ( Outlook.pst was not found for repairing.

Please help on how I can locate the outlook.pst file for repairing. I have opened the right folder where the pst file was supposed to be stored....... ( docu & setting \ my user name\application data\microsoft\outlook) .......


August 19th, 2013 4:44pm

Hello Ambrose,

Open Outlook and then click on Tools ->  Account Settings, and then click Data File.

Select the data file and click on "Open file Location".

Open scanpst and try to go to that location and look for the data file, you will be able to find the file.

Thanks :)

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August 19th, 2013 7:27pm

The current Outlook profile will identify exactly where all your data files are located

(from Control Panel Category view - assuming Win7 or 8)

Control Panel --> User Accounts & Family Safety --> Mail

Click on Data Files tab and it will show all your files. Go where your file is supposed to be and ensure that it actually exists.

August 19th, 2013 9:56pm

Thanks. I will try this - although I have already created a new profile and import an pst file which I have backed up few months ago 
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August 29th, 2013 2:53pm

If you are having problem while locating the .pst file for repairing, just do this: Open your MS Outlook > click Tools > Account Settings and click on Data File tab.

All the .pst files will be listed. You can check the location of .pst file which you want to repair. Click on the data file and then click on Open File Location. Open the same location of .pst file in SCANPST.EXE and scan the file. It will fix the corruption errors and repair the .pst file, if possible. But unluckily if it fails, then you can try some third-party PST repair tools. I used SysInfoTools PST file repair tool to fix my corrupt .pst files and it worked excellently here. You can also check it once. First try its free demo version. Download it now.

Thanks.

September 2nd, 2013 2:08am

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