Hi,

when i want to connect to outlook and create account i saw this error:

i also try to delete admin account in control panel and create it again.

thank you

hi, did you tried to create new Profile (in Control Panel, MAIL (2013)) ?

Hi

Is this just one user or all users? Do you have Outlook Anywhere enabled?

Can you manually create a profile so we can check if all is fine as it seems like autodiscover is not working.

HI

you must configure user account in control panel -- mail , add user account and set config by exchange or pop3 mail server

 IT

Microsoft

Exchange 2013

Its very strange, i delete profile and create it again today and now worked, i did this before but i dont know how my problem solved anyway.......

i got another problem when i want to open Outlook

thank you

i had same problem many times, just did re-creation of profile.

could open this mailbox in OWA ? seldom, Outlook can't create folders, but after opening in OWA it works.

i have OWA without problem and even i can connect to exchange management panel without problem and i work with server that i install exchange on it.

could you deinstall Office and install last version?

Hi,

I have noticed you can access mailbox on owa, I think the issue is related to your outlook side.

According to the error,  this issue is a corrupted Navigation Pane settings file that prevents Outlook from starting successfully.

Have you tried to run outlook under safe mode?

I have found the below article for your reference:

https://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/

Regards,

David