Hi All

Recently we're upgrading exchange 2007 sp3 to Exchange 2013, but I encountered a wierd problem during the exchange 2013 install.

Everything was good during schema prep, adprep, domainprep.

During the installation, it had a problem with discoverysearch mailbox, i followed one of the article over the net, which is disabled it and then re-enabled, then successfully resumed installation. (It's 10/14 steps at that time, which is mailbox role)

BUT, few seconds later after resume, the installation window disappear, I am not sure whether it's running at backend or it's just stopped running, so i waited and waited for nearly 1:30 minutes. I checked all the services, it seems to be all started.

I try to run the setup from installation media again, the first window saying is "incomplete installation detected", then I click next, it's just stuck at 0% percent.

I restarted computer, after reboot it's still showing me incomplete installation detected, then click next, it will stay at 0%.

If i try to open ECP page, it throws me an error, same as OWA. For some reason, the ECP doesn't use port 443, instead it's using 444. Both error looks like there's some configurations missing. It looks like the client access role hasn't been installed successfully, as in my IIS, the default website only shows powershell under its virtual directory.

I am wondering if anyone has experienced any of the above problem, any solutions?

Thank you very much

• Edited by G_Virus Friday, August 16, 2013 3:04 PM

Hi all

I managed to fix this issue by installing exchange 2013 cu1, by running /m:upgrade switch.

Then i found my client access role hasn't been installed (must be something happened during the original installation).

I ticked client access role, and started to install, but it shows this:

08/17/2013 07:50:18.0317] [1] [ERROR] An error occurred while creating the IIS virtual directory 'IIS://QBEXH01.Uptime.local/W3SVC/1/ROOT/owa' on 'QBEXH01'.
[08/17/2013 07:50:18.0317] [1] [ERROR] Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)
[08/17/2013 07:50:18.0317] [1] [ERROR-REFERENCE] Id=CafeComponent___bb7da0d258a640c18755eae1daec22c1 Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup

Looks like it failed to create IIS virtual directory, any ideas?

Much appreicated!

Thank you

Guys, fixed!

http://www.microsoft.com/download/en/details.aspx?id=17275 .   Use Metabase Explorer and deleted Owa from the location 'IIS://IT-SERVER.company.local/W3SVC/1/ROOT/owa' in Metabase. 

Then reinitialize the installation, all good.

What a day!!!!

Hope the problem and my solution is helpful for other people. ;)

• Marked as answer by Simon_WuMicrosoft contingent staff, Moderator Monday, August 26, 2013 3:53 PM

Hi

I've just experienced exactly the same problem - been tearing my hair out for two days now!

Going to give this a go - Thanks in advance for sharing - hopefully you've solved my prob too!

Cheers, Nic.

no owa in my root!