exchange 2003 webmail and vista
I have a exchange 2003 and running exchangeweb with IISThe problem is i can't compose new mails in Windows Vista.When doing so, i get a little red cros (like a broken picture link) in the editor.When using WindowsXP or other versions, it works perfect, but not with Vista. This may be a small issue, but i can't find the resolution.
February 5th, 2007 6:51pm

I'm experiencing the same problem.
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February 8th, 2007 3:58pm

Also experiencing this problem, not only me, but all other known Vista-users, and not only with webmail, but also with Blackboard (an ELO) using plugins for editing.
February 8th, 2007 7:47pm

Wow... any updates? First: lost VPN (Nortel), now webmail w/Exchange '03. This is starting to hamper my work from home arguments. OK, might have found a solution: http://www.microsoft.com/downloads/details.aspx?FamilyID=5bc06e8a-08eb-4976-bc68-a03ebe3a2552&DisplayLang=en This needs to be installed on the E2K3 SP2 servers. Per MS: "In the upcoming Microsoft Windows Vista Beta 2 release, the Dynamic HTML Editing ActiveX control is being removed from the Internet Explorer browser. As a result, there is functionality missing that Microsoft Exchange Outlook Web Access relies on. This update replaces that deprecated functionality on the Microsoft Exchange servers so that Microsoft Exchange Outlook Web Access continues to function smoothly."
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February 10th, 2007 10:57pm

Have you guys tried running IE as an administrator in Vista... I have found that this can help problems sometimes.
February 11th, 2007 3:07pm

Aaron Marks wrote:Have you guys tried running IE as an administrator in Vista... I have found that this can help problems sometimes. Yes, I run as an administrator and this doesn't help. This problem can be correct by this: Exchange Admin needs to do a Hotfix (either E2K or E2K3) by going here: http://support.microsoft.com/kb/911829 Run Firefox That's about it. Vista no longer includes support for the ActiveX control that is used for HTML editing in Outlook Web Access, so the Hotfix on the Exchange side needs to be applied. This hotfixenables a neweditor that uses an Internet Explorer "iframe" instead of an ActiveX control. Of course, Firefox will run. Your choice.
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February 13th, 2007 4:30am

I also have the same problem. I've also tried downloading the hotfix above (I saw the same link recommended on a few other forums), but when I run the download, an error message appears that says, "Not enough storage is available to process this command." I have no other windows or programs running when I extract the files. Any suggestions? It just seems really odd that Microsoft is making it difficult to use one of their own programs. I guess I'll use firefox, but then you don't get the preview pane...oh well. Thanks for the help!
February 14th, 2007 8:05pm

The patch worked verry wel for me, thank you...
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February 15th, 2007 3:13am

Hi I had the same problem with webmail, but i downloaded the latest version of the S/MIME Control from the options inside webmail and this allowed me to type into the editor pane. The down side to this is that when i send an email it stops IE 7 in its tracks and it has to restart...without sending my mail. Any ideas on how to fix, or do i just have to wait/use firefox? Andy
February 18th, 2007 10:08pm

Anyone figure out the not enough storage question...we're having the same problem. HELP!!
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February 21st, 2007 3:47am

I ran into the same issue after installing the S/MIME control. There is a temporary solution. Before you log into webmail, you have two options for client: "Premium" or "Basic". Select "Basic" and you'll be able to send messages. Ofcourse, there is a downside to that. User doesn't get all the formattingoptionslikespellcheck, Bold, Italic etc.
February 21st, 2007 5:57pm

Hey, thanks. Worked perfectly on my Exchange server. I reinstalled vista before looking at your fixit. Now it's perfect
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February 22nd, 2007 2:28am

I get the not enough storage error as well.
March 9th, 2007 6:45am

I have the same problems with the hotfix link Exchange2003-KB911829-v3-x86-ENU where I get the error "Not enough storage is available to process this command." too. I can't seem to find any solutions available. Can anyone help advise or point me in the right direction - have I missed something?! Update - looks like Webmail 2003 has been updated as I can now reply etc. using Vista and IE7, thought I'd post to let you know...
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March 10th, 2007 2:16am

Thank you for the hint about using Basic vs. Premium. I am able to respond to emails now that I am using Basic.
March 13th, 2007 7:34pm

I'm getting the same problem. I don't see a solution in this threadfor the "not enough storage" problem. Shouldn't Microsoft products actually work perfectly together, especially Vista and IE7? Crazy. Firefox works fine, but the whole interface with Web Access is limiting. Does anyone have a hotfix for the hotfix? Steve
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March 19th, 2007 8:49pm

You could have wrote my compaint, where did you get the patch, I can't find it??? thanking you in advance.. MWB
April 10th, 2007 12:47am

Looks like wemail 2003 has been updated and I can now reply etc. using Vista and Explorer. Thought I'd post to let you know...
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April 12th, 2007 1:17pm

Has anyone got an update on this? I ran into this problem for the first time today of not being able to type in webview. Tried to the 911829 hotfix, but get the error "not enough storage...". Is there another fix?
April 14th, 2007 4:10am

Is there any update on this? I still get the "not enough storage..." response when I try to install the 911829 hotfix. Is there a new hotfix?
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April 22nd, 2007 5:31pm

follow this link, it should work and solve out the problem definitevely: http://support.microsoft.com/default.aspx/kb/911829
April 24th, 2007 2:16am

We're aware of that hotfix, if you had read the posts above, you'd see many people here are encountering an error when we try to install it.
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April 24th, 2007 3:07am

Yes, you're right; I had the same, but it has some systems requirements (see following); after updated the system requirements, the pacth worked perfectly on my system. System Requirements Supported Operating Systems: Windows 2000 Service Pack 4; Windows Server 2003; Windows Server 2003 R2 (32-Bit x86); Windows Server 2003 Service Pack 1 Exchange 2003 SP2 must be installed prior to installing this update.
April 24th, 2007 7:24pm

Hey! Cool... it works perfectly.....Thanks
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June 6th, 2007 6:02pm

I have to read webmail on my "Vista" computer and reply to them on my Mac (webmail doesn't work on my Mac). The day Microsoft makes something that doesn't suck is the day they start making vacum cleaners.
June 8th, 2007 2:35pm

hi,On which OS did you install this stuff? i tried this on vista and i got a "The requested Operation requires elevation" error message. Can you help me out in case u r reading this?
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June 13th, 2007 6:10am

The hotfix has to be run by an administrator on your Exchange server, NOT on your Vista box. df
August 6th, 2007 1:08am

you need install the mail security in option box. but i found other problems that is can compose new mail can't send out. once send out IE auto restart. ho !! HELP !!
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August 31st, 2007 12:42pm

I have the same problem with IE... HOWEVER, I USED OTHER BROWSER LIKE MODZILA FIRE FOX AND PROBLEM SOLVED.
December 30th, 2007 2:28pm

I keep getting an error when i try to install this pack that "it needs to elevated" Has anyone else received this while trying to install? it wont let me install and doesnt explain what that means.
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January 21st, 2008 8:26pm

Latane, See the following threads: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1322899&SiteID=17 http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=562424&SiteID=17 The patch you are trying to install is for the Exchange Server, NOT your Vista PC. Your error most likely means that you are trying to install it on the wrong computer. You must get yourServer Admin toinstall the patch. If you are having this problem,it means your IT group is being naughty and not updating the server with the critical updates.
January 31st, 2008 10:02pm

I have the same problem - Vista users cannot access their webmail, compose etc.. - I am, running E2K3 and SBS 2003 - with Service Pack 2 - the hotfix gives me an error telling me that I need Service Pack 2 installed to run the hot fix, problem is I updated the server toSP2 about a month ago, and cannot figure out why this hot fix won't apply. Any Suggestions..
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April 18th, 2008 11:12am

I have tried MSCCONFIG.EXE and also tried tried firefox..... I can get the message up and type in it, but when I press send it doesn't and than restarts internet explorer... Any ideas????
May 20th, 2008 10:22pm

DISREGARD ALL OF THE OTHERS BECAUSE I RESEARCHED HIGH AND LOW IT WAS LOCATED WITH THE LINK BELOW AND IT WAS SO SIMPLE..... http://mustech.net/2007/02/20/windows-vista-webmail-owa-fix-for-internet-explorer-7-five-step-fix
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August 27th, 2008 5:48pm

I have the exact same problem "i get a little red cros (like a broken picture link) in the editor." Have we found a solution
September 4th, 2008 5:20pm

Where is the option given to selectpremium or basic before logging into webmail ?
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September 4th, 2008 5:34pm

Our exchange server does not give the choice to login as basic or premium does anyone know what changes need to be made in order to have the option to login as premium or basic thanks in advance
September 4th, 2008 6:02pm

UMCane, Your network admin needs to install a patch on the server- there is nothing you can do about it as a standard user. You have two options: Exchange Admin needs to do a Hotfix (either E2K or E2K3) by going here: http://support.microsoft.com/kb/911829 Users can get around the problem by runningFirefox I suggest the former even if your employees end up doing the latter. M.Murfster posted the solution back in Feb 2007 in this thread, thanks to him for posting it originally! ***** "If pro is the opposite of con, what is the opposite of progress?" - unknown
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September 4th, 2008 6:08pm

Bob Maui, If you have not yet solved your hotfix installation issue, please post the error. MySWAG on this problemis that you have SBS2003SP2 ... the SP2 this hotfix refers to is E2K3 SP2 so if you are not running E2K3 SP2 then that may be your isue. If you have solved this - please post the solution Thanks!
September 4th, 2008 6:15pm

I'm having the same issue. Any resolution?
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October 30th, 2008 10:26pm

Obviously I'm new to Vista -- webmail has worked great in 'premium' mode for over a month then as of today I have to use 'basic'; also lost (nortel) VPN, so working from home is a struggle. I did the download inside webmail S/MIME and have the same issue...restarts internet explorer when you select send.....how to remove this or fix it? Any new updates to make Vista worth keeping? Thanks!
November 6th, 2008 11:20pm

eilandgirl7 wrote: I'm having the same issue. Any resolution? Which issue? this thread has a few in it. If it's that OWA doesn't let Vista users write emails, then you have two options: Exchange Admin needs to do a Hotfix (either E2K or E2K3) by going here: http://support.microsoft.com/kb/911829 Users can get around the problem by runningFirefox I suggest the former even if your employees end up doing the latter. M.Murfster posted the solution back in Feb 2007 in this thread, thanks to him for posting it originally! Disregard the link http://mustech.net/2007/02/20/windows-vista-webmail-owa-fix-for-internet-explorer-7-five-step-fixas it is the solution to a follow-on problem and not the root cause (the lazy IS admin). If you are talking about Bob Maui's problem, I'llrestate: MySWAG on this problemis that you have SBS2003SP2 ... the SP2 this hotfix refers to is E2K3 SP2 so if you are not running E2K3 SP2 then that may be your isue. Please be more descriptive with your issues/questions when you post in the future - it's hard to help whenwe have no idea what the problem is. ***** "If pro is the opposite of con, what is the opposite of progress?" - unknown
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November 7th, 2008 4:18pm

Manns3 wrote: Obviously I'm new to Vista -- webmail has worked great in 'premium' mode for over a month then as of today I have to use 'basic'; also lost (nortel) VPN, so working from home is a struggle. I did the download inside webmail S/MIME and have the same issue...restarts internet explorer when you select send.....how to remove this or fix it? Any new updates to make Vista worth keeping? Thanks! I recall having the problem you are talking about, but I don't remember if I had it before or afterI installed the hotfix on the server (I'ma network admin). Google: "OWA send restart vista" (without quotes) http://techrepublic.com.com/5208-6230-0.html?forumID=102&threadID=233363&messageID=2299553 http://www.eggheadcafe.com/software/aspnet/32572284/ie7-restarting-in-outlook.aspx http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1211083&SiteID=17 Looks like you have two options: 1) Have your network admin install the hotfix http://support.microsoft.com/default.aspx/kb/911829/ 2) Use Firefox Hope that helps.
November 7th, 2008 4:51pm

Ya it will work for Vista 32 and 64. Any issue related to Vista please check with us.
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November 26th, 2008 5:40am

K.King wrote: Looks like you have two options: 1) Have your network admin install the hotfix http://support.microsoft.com/default.aspx/kb/911829/ 2) Use Firefox Hey K.King, you get tired of answering this thread over/over again? Thanks for the props. I just took a look at my hotmail account and saw all the responses ... err ... regurgitations. I'm amazed that after all this time, there are still E2K3 admins that are sucking at their job. ~Murf
November 26th, 2008 4:38pm

M. Murfster wrote: Hey K.King, you get tired of answering this thread over/over again? Thanks for the props. I just took a look at my hotmail account and saw all the responses ... err ... regurgitations. I'm amazed that after all this time, there are still E2K3 admins that are sucking at their job. ~Murf NP - I give credit where it's due. I rarely "solve" problems around the office without some sort of help from MSDN or google, and I appreciate that people have more time/knowledge than I do. Nah I don't mind - I'm used to it. You'd be surprised (or maybe not)how often I send emails out to my users saying "see page XX in the IT user manual for the steps to your inquiry". I've "explained" to people how to recover exchange emails they "accidentally" deleted more times than I care to remember. It comes with the territory, unfortunately. I took over asmall business' network a year ago ... they hadn't had a onsite ITSsince05, so you can imagine the state of that system. Iwould expect thatat least some of the users have the same problem mine had ... nobodyonsite to fix these small problems, and mgmt not wanting to spend $100/hr for somebody to come in and fix it in 5 minutes. (Un)fortunately, windows server is ubiquitous with business; since most peoplefly by the seat of their pants when it comes to their home computers,some small businessesjust expect servers to do the same,i think.
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November 26th, 2008 9:12pm

K.King wrote: I took over asmall business' network a year ago ... they hadn't had a onsite ITSsince05, so you can imagine the state of that system. Iwould expect thatat least some of the users have the same problem mine had ... nobodyonsite to fix these small problems, and mgmt not wanting to spend $100/hr for somebody to come in and fix it in 5 minutes. Ouch, I can imagine. I work for a 30k+ employee company and have responsibility for over 4k servers. The whole E2K3/Vista thing came up after I got my hands on Vista and just wanted to check webmail early after Vista was 'publicly' released.. Accidental find. I guess I'm spoiled, I expect most of my IT peers to do their job and they are always onsite (or within Blackberry range). If there's a hiccup, these guys are usually right on top of it. They expect the same for their servers and applications. I think you have the tougher job. My IT peers have probably run into all the major issues and have a fix and OS/Hardware support if not, whereas you have to either know exactly what is wrong or do all the legwork to find and fix the problem alone. Tough work. Anyways... GL out there.
November 27th, 2008 4:17pm

M. Murfster wrote: Ouch, I can imagine. I work for a 30k+ employee company and have responsibility for over 4k servers. The whole E2K3/Vista thing came up after I got my hands on Vista and just wanted to check webmail early after Vista was 'publicly' released.. Accidental find. I think these problems are accidental finds for almost all of us (me included). M. Murfster wrote: Anyways... GL out there. You too. And, again, thanks for your help.
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December 1st, 2008 3:25am

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