error message the specified module cannot be found

error message getting "the specified module cannot be found" when i open any ms office like word or excel or outlook

February 4th, 2015 3:55am

Hi,

Try to start one Office application, such as Word, when this error message appears again, go to check the event logs and we may find useful information to determine the cause:

Press Win + R, type "eventvwr" in the blank box, press Enter.

Browse to Windows Logs -> Application, check if there is any error about this issue. If there is, you can send the logs to us, we can help analyze the logs from which we may find the cause.

To protect your private information, you can send the logs to our email address:

ibsofc@microsoft.com

Anyway, based on the error message you provided, I suspect the issue was caused because one module was missing. Although we are not sure which one it is, you can go to Control Panel -> Programs and Features to repair Office, this will recreate some missing components and probably fix this issue.

Regards,

Melon Chen
TechNet Community Support

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February 5th, 2015 8:03am

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