im stuck on this one! sbs2003 outlook2007 the other 10-15 users can still get emails no problem, i get this "Reporting-MTA: dns;ekcdep.com.au Received-From-MTA: dns;smtpauth16.prod.mesa1.secureserver.net Arrival-Date: Mon, 11 Oct 2010 07:16:33 +0800 Final-Recipient: rfc822;ceo@ekcdep.com.au Action: failed Status: 4.4.7 X-Display-Name: John Vos" i cant find out why he is not getting his emails ive use different computers and a another log in but can not get the emails to his outlook any help would be good!

Have you created a new outlook profile? Can he see any emails via OWA?

no joy with OWA, how do i go about making a new outlook profile? Cheers

Issue description: One user can’t receive message from others, and NDR will be received on the sender side “4.4.7 Could not deliver the message in the time limit specified” For how to recreate the mail profile, please see KB 829918 Does the issue appear permanently for incoming mails from external sender and internal sender? Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message, but the action was not completed before the message expiration time occurred. This NDR may also indicate that a message header limit has been reached on a remote server or that some other protocol timeout occurred during communication with the remote server. Troubleshooting: This code typically indicates an issue on the receiving server. Verify the validity of the recipient address, and verify that the receiving server is configured to receive messages correctly. You may have to reduce the number of recipients in the header of the message for the host that you are receiving this NDR from. If you resend the message, it is placed in the queue again. If the receiving server is on line, the message is delivered Resources: General troubleshooting for transport issues in Exchange 2000 Server and in Exchange Server 2003James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com

still no joy ive add the a new outlook profile no joy

Can he send emails? Create another mailbox and send to that email address from external. Working?

How's the issue currently?James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com

Hi Nathaniel, Please check your exchange server disk space. Sandeep

yeah i changed the server from sbs 2003 to sbs 2008, from what i can tell the email has been black listed since then ive changed there email address and have had no problem. thanks every one for your help!